Policy Expert Car Insurance Reviews - www.policyexpert.co.uk

★★★★☆
3.8 / 5
From 9 reviews
78% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Car Insurance - www.policyexpert.co.uk

Policy Expert Car Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★★★

“Policy Expert are good”

Written on: 24/07/2014 by Ayersfl331 (1 review written)

I haven't claimed through Policy Expert but am impressed with the price for house insurance which actually went down after the initial 2 year fixed rate, also the customer service. Unlike some insurance cos you can contact by phone, not just email and I was given a direct line for my very helpful, UK based sales person. Price was half our previous policy, after 2 years is now less and more comprehensive. Will look at car insurance with them next year… Read Full Review

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★★★☆☆

“Addition / Correction Car Policy”

Written on: 28/05/2014 by Bryany77 (1 review written)

Phoned as to check on Car policy, awful waste of time on Identity & at end minutes about everything except one of the problems ! Re policy 231/05607/000223 What about Insurance Certificate promised BUT not received ! Paid extra for Breakdown Service received Breakdown Service Schedule ! NOT a lot of help if broken down & wanting help ? Why no instructions as to contact ?… Read Full Review

Policyexpert.co.uk's Response to Bryany77's Review

Written on: 29/05/2014

Please accept my apologies if you're missing some paperwork, I will ask a member of our Car Insurance team to give you a call today to get this sorted for you and answer any other questions you might have.

Kind regards
Sarah
Policy Expert

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★★★★☆

“Easily the best priced Car Insurance”

Written on: 28/05/2014 by JohnboyCooper (1 review written)

I already have Home & Contents insurance which is very competative. when I renewed the home cover last year the agent advised me Policy Expert would be introducing car insurance. I made enquiries when my insurance was due, initially I was less than impressed because the agent was able to offer any detailled information, in fact I found him to be rather sarcastic. However, I eventually spoke to an agent that knew the product and was able to sign up, all very easy to purchase and I'm getting a… Read Full Review

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★☆☆☆☆

“No no no! ”

Written on: 13/12/2013 by Christopherjohnm1967 (1 review written)

First year of insurance no problems. If it's wasn't for your rude pushy renewal agent I would have renewed. Stop calling me. Listen to your customers do not just ignore them and ask for their card details… Read Full Review

Policyexpert's Response to Christopherjohnm1967's Review

Written on: 18/12/2013

Please accept our apologies if you've had a bad experience, but we only launched our Car Insurance service in October, so was this renewal definitely with Policy Expert?

I'll be more than happy to investigate any poor service you have received, but unfortunately I'm unable to identify your details on the Review Centre. Please can you contact us directly and I can look into the matter for you further.

Kind regards
Sarah
Policy Expert

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★★★★☆

“Personnal contact”

Written on: 27/11/2013

Staff were curtious, polite and very helpful.They also recommended company for house insurance whose quote I accepted… Read Full Review

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★★★★★

“friendly ”

Written on: 21/11/2013

friendly helpful service nothing too much trouble very good prices also gives advise where needed… Read Full Review

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★★★★★

“Helpful friendly service”

Written on: 20/11/2013

Apart from excellent price, person I spoke to was friendly and very helpful, not pushy.Thankyou… Read Full Review

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★★★☆☆

“To Many Questions”

Written on: 20/11/2013

I must the experience in ordering the insurance was a painful one 1 hour and 5 minutes I was on the phone, question were repeated when I asked for my wife to be put on the Insurance, How long had I been driving I said over 40 years surly that would be good enough but no. I have taken out the insurance and was told details would be received in up to 5 days still waiting. Overall the deal was great the experience was not… Read Full Review

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★★★★☆

“policy expert on line experience”

Written on: 20/11/2013

I was originally contacted by policy expert after checking on line for home insurance. When contacted I was too early for a home insurance quote but was asked when my car insurance was due for renewal. As it happened it was due within the week and I had just been searching the web after receiving my renewal notice from my previous insurer. The call centre asked if I had the time to give them my details there & then which I did. This resulted in a better quote than I had found so I agreed to go… Read Full Review

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