OneQuote Direct Reviews - www.onequotedirect.co.uk

Click here if this is your business
★☆☆☆☆
1.1 / 5
8
13% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
OneQuote Direct - www.onequotedirect.co.uk - Ask a question now

Media Gallery for OneQuote Direct - www.onequotedirect.co.uk

OneQuote Direct - www.onequotedirect.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Car insurance”

Written on: 16/05/2015 by shGonzalez439 (1 review written)

Always go with a reputable and well recognised company. The customer services team is shocking, simple tasks like changing details is a maths test for them ? They do not communicate with you if there are any issues with your policy, they go straight to default action. I accidentally typed in the wrong digit when setting up my direct debit, instead of calling me or writing to me they sent a default notice. I then had to call several times to finally speak to someone who could rectify the issue… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Poor Customer Care”

Written on: 26/04/2015 by Tuckerhp433 (1 review written)

I contacted Onequotedirect to change vehicle details.(I had been their customer for 2 years) i was told they would ring me back ASAP. 48 hours later i contacted them. There was no apology and a patronising team member explainded that it would cost £50 to change the details. I asked for it to be wavered as other companies dont charge and under the circumstances (because i had to wait 48hs and then had to contact them myself). I thought it would be good for their customer care. Anyway i got… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT insure with them if need to change car or anything”

Written on: 09/02/2015 by shakilahmed (5 reviews written)

they are not insurers but a third party that acts as brokers, their renewal notice is always much higher than the previous year. when you look online their own site will give you lesser qoute. If you try to change car on their policy, they will make excuse not to cover it so you have to cancel it meaning paying £75 cancellation fee! thats for a insurance that is half paid and total in 200 per year! with 10 year no claim bonus! If they treat customers like that, wonder how easy will be at time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“One Quote Direct”

Written on: 15/01/2015 by Yuremq318 (1 review written)

Please please do not touch this company. I am surprised they are sill in business. Seem cheap, then you get hooked in by them saying they want extra information until they come across a 'supposed 'mistake' on your part and then the gross extra charges start. The stress is unbelievable. You are better getting out fast and paying the cancellation fee - which will be twice what they quote. Norman Ball… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Terry786's Comment

Written on: 05/02/2015

Same here I have made biggest mistake of my life by gong with one quote direct they are so greedy I have given them all the info they need after two weeks they sent me letter saying the info I have provided them is not matching etc so they have to charge me extra £50 I was like you kidding me that's a conn the staff is so unprofessional.

I would rather pay extra but never ever going continue with this brokers one quote direct insurance please ignore this insurance or you will be just like us.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Never again”

Written on: 08/01/2015 by 24Rowe (1 review written)

Pay the extra and go with any other company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ 39.6% charge to pay monthly!”

Written on: 28/10/2014 by bozmandb9 (1 review written)

If you get a quote from OneQuote Direct, look at it VERY carefully. The price you see, is not the price you pay. They add a 'Set up charge' of £20, plus they add an extra 14.5% to the entire premium, if you are paying monthly. They hide this quite well in their quotes though, so the total premium does not include the interest charges, and you don't even notice unless you read the small print. Also, if you make ANY change throughout the year, you'll be charged at least £50 admin fee… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“rip off company”

Written on: 01/10/2014 by Rebekahy177 (1 review written)

theres a reason why they so cheap. they wont contact you until 7 days after the cooling off period my case 14 days later ask for copy of licence and v5 and no claims sent copies one quote then ask for £110 extra premium because the v5 states when i bought the car on the day i took out the insurance. one states we thought you already owned the car… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT USE”

Written on: 15/07/2014 by 146McCaffrey (1 review written)

AVOID THE PROVIDER, THESE ARE POOR. Priced low due to high "administration fees" which have you over a barrel and they know it. Raised a complaint with the financial ombudsman and OneQuote as TCF does not exist with this provider… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview