Hi,
Firstly, thank you for taking the time to review our service. Whilst we are always disappointed when customers feel they had a poor experience, their feedback (good and bad) is what helps us learn, grow and improve.
Would it be possible for you to reply or edit your review to include your policy number or reference number so I may look in to this for you please?
Kind Regards,
Vicky
Onecall-Insurance's Comment
Written on: 02/08/2016
Hi,
Firstly, thank you for taking the time to review our service. Whilst we are always disappointed when customers feel they had a poor experience, their feedback (good and bad) is what helps us learn, grow and improve.
Would it be possible for you to reply or edit your review to include your policy number or reference number so I may look in to this for you please?
Kind Regards,
Vicky