Stupid & unecessary transfer fee that lost them my busines

One Call Car Insurance Reviews - onecallinsurance.co.uk
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KZab's review of One Call Car Insurance Reviews - onecallinsurance.co.uk

“Stupid and unecessary transfer fee that lost them my...”

★★☆☆☆

written by KZab on 26/07/2016

I transferred by insurance to a new vehicle. They put on a £39 transfer fee. When I did this with another company to keep my business they waived the feel. One call don't give a damn whether they keep my business or not. The sales guy was completely uninterested. I'll never use them again.

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Onecall-Insurance's Response to KZab's Review

Written on: 26/07/2016

Hello.
Thank you for your review of our service. I apologise that you are unhappy with the service received from us and thank you for bringing this to our attention it is only with your feedback that we are able to learn and improve on this. Would it be possible for you to reply or edit your review to include your policy number or reference number so I may look in to this for you please?
Kind Regards
Vicky

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