Hopeless customer service

One Call Car Insurance Reviews - onecallinsurance.co.uk
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MrBobK's review of One Call Car Insurance Reviews - onecallinsurance.co.uk

“Hopeless customer service”

★★☆☆☆

written by MrBobK on 05/12/2014

Renewal quote £100 - £150 more than rivals. Emailed 5, yes 5, times to ask them to call me to discuss. One week later STILL WAITING.

Raised the failure to respond as a complaint. STILL WAITING for them to acknowledge.

Pretty good service for a 2 year customer eh?

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