Absolute Joke - AVOID!!

One Call Car Insurance Reviews - onecallinsurance.co.uk
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185Sears's review of One Call Car Insurance Reviews - onecallinsurance.co.uk

“Absolute Joke - AVOID!!”

★☆☆☆☆

written by 185Sears on 21/09/2014

Had my insurance for 9 months before I cancelled it as I sold my car. Was told I was not entitled to a refund as I had cancelled even though I paid upfront for 12 months. After a lot of phone calls ( I was not able to get through due to them having a new phone line installed) and emails, I was told I was indeed due a refund of £195.

However, I have to now wait 6-8 weeks for this as their head office is based in MALTA!!!

AVIOD THIS COMPANY - Quick to take your money but not as quick to issue a refund, and even then you have to argue your case.

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Onecall-Insurance's Comment

Written on: 29/09/2014

Hi 185Sears - We are sorry to hear that you were not given the correct information. Any returned premium is calculated to ensure that every customer is treat the same. We are pleased to hear that you are due a refund but can confirm it can be anywhere between six and eight weeks for this to reach your account. Thank you ~ One Call Insurance.

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