written by AlMac419 on 31/07/2014
Prior to getting my renewal notice I had been searching comparison sites and was fully aware of current prices. My renewal was more than I expected and when I called to query, Mark was adamant he was not going to let me go. He told me the best he could offer and when that was not meeting my expectations he was quite happy to raise my query to the next level. Upon meeting an agreeable figure a deal was struck and I am happy to remain with a company that shows it values my custom. Well done Mark and well done One Call.
(NOT FOR INCLUSION IN REVIEW - Why does my document e-mail advise to MENTION the agents name in a review and then when we get to the review page the paragraph to the left says NOT to NAME staff ???)
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