very poor customer service

★★★★☆
3.6 / 5
71.4% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of One Call Car Insurance - www.onecalldirect.co.uk

★☆☆☆☆

“very poor customer service”

Written on: 05/09/2013

Phone calls take in excess of 20 mins . Customer srevice reps not helpfull at all . keep getting passed from one dept to another and every time having to recall . Customer Service reps very abroupt . Would never deal with this company again

  • No

    Have you made a Claim

  • Recommended

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Tesco

    Previous Insurance Company

  • Customer Service

  • Value For Money

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