Excellent customer service

One Call Car Insurance - www.onecalldirect.co.uk
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★★★★☆
3.6 / 5
From 3927 reviews
69.2% of users recommend this

  • Customer Service

  • Value For Money

Guest's review of One Call Car Insurance - www.onecalldirect.co.uk

★★★★☆
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“Excellent customer service”

Written on: 13/03/2013

Although I was very happy with the service from One Call, no claims, no problems. I had to change insurers when the renewal price quoted was ridiculously high.
My new insurer found a problem with my No Claim Discount history even tho' I haven't had a claim for 15 years.
When I contacted One Call about this, they were very good even though I am no longer their customer.
The person I spoke to, [name removed] was very efficient and helpful and resolved the problem with minimum fuss.

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  • Lady Driver

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  • Co-op

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