Written on: 12/03/2013
I have been ok with the service until I moved house when I learn when advising you that a fee of £55.00 is payable for 'admin fees' purely to change address. This is a rediculous charge which represents more han one third of the annual premium!
Perhaps not going for one of the cheaper ones at renewal is the answer, where they don't charge 'admin fees' like these for a basic change ofndetails.
Not an happy customer atbthis point. Perhaps the owner needs to look at how their customers feedback
As rated by real users
" Renewed for several years now " Read More
Written by krisdarts
" No complaints so far " Read More
" Consistently excellent " Read More
" Online application is load of rubbish as at the end of the process ... " Read More
" Poor customers service: can't explain charges 4 address chge " Read More