Written on: 05/03/2013 by Suzyfghy (1 review written)
I had an existing motor insurance policy for one year. As part of my renewal this year I agreed to pay an additional £5 per month to reduce my excess should I have an accident. Not a word was spoken of administration fees ect, resulting in me having to pay an additional £120! I feel as though I have been ripped off! In fact I have been! Bad customer service!
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