written by paulinelamb on 07/03/2015
Took out insurance for my quad bike, orginally for £36 a month. An customer advisor phoned back 2 days later for a add on... I was led to believe an extra one-off payment would reduce my excess. Until my next payment came out of my bank was £46.45 (wasn't a one off payment afterall. Phoned vine cover/mce. ...to inform them. They told Me i was told i had to £46 mpnthly not the £36 first quoted and if i wanted a copy of the call log from when the advisor phoned me about the excess i had to request it by letter and pay £10 for a copy. In the end i cancelled my insurance as they are totally untrust worthly. In total i paid almost £130 for 7 weeks of insurance. ** Disgusting company and very unresonable. RIP OFFS WITH HIDDEN CHARGES...... never even received documents... **beware** just hope your reading this before you take out your insurance with these and not after when you've been left disappointed like me...
As rated by our community of reviewers