What a joke!!

Lady Bird Car Insurance www.ladybirdinsurance.co.uk
★★★★☆
4.0
79.0% of users recommend this
  • Customer Service

  • Value For Money

Stevenwilkins's review of Lady Bird Car Insurance www.ladybirdinsurance.co.uk

“What a joke!! ”

★☆☆☆☆

written by Stevenwilkins on 03/11/2015

This insurance company has took my deposit and the next day emailed me telling me I have failed the credit check and therefore they can't insure me so in 7 days my policy will be cancelled and they will take a DAY rate (probably about £30-£40) out of my deposit and then a cancellation fee so in other words I'm not getting any of my deposit back or being covered by them I think this is bang out of order why not do the credit check first? Why take my money and then do it? I advise anybody that sees this to avoid at ALL costs.


  • Never Claimed

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Privlidge

    Previous Insurance Company

  • Customer Service

  • Value For Money

Freshinsurancegroup's Response to Stevenwilkins's Review

Written on: 04/11/2015

Hi,

We're sorry you have this experience with Ladybird. We would like to investigate what has happened here. If you could please send an email with your contact details (phone number, name and postcode) to us, we will have somebody from customer services ring you to discuss.

Ladybird Insurance.

Reply to this comment

Stevenwilkins's Response to Stevenwilkins's Review

Written on: 05/11/2015

**UPDATE** If I could remove this comment I definatly would as I have just had a phone call off a nice chap from this insurance company informing me that at the last attempt my insurance has now gone through!! Talk about speaking to soon.... So fresh/ladybird my deepest apologies 5 STARS

Nowahappydriver

Reply to this comment
Was this review helpful? 0 0