Absolutely atrocious customer service

Kwik Fit Car Insurance
★★★★☆
4.0
81.0% of users recommend this
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Gerald216's review of Kwik Fit Car Insurance

“Absolutely atrocious customer service”

★☆☆☆☆

written by Gerald216 on 18/01/2017

I decided to go with this insurer mainly due to the price, but that was a mistake. I think it is ok for a year, but after a year, they'll ask twice the premium, even if no quotes were made.
If you'll happen to be abroad when the renewal is due, you're out of luck trying to stop the automatic renewal, add there's no option on the website to do so and no one bothers to answer email.
Funniest thing of all, if I made a new quote, the offered premium is half the renewal proposal.
In all, very disappointing experience and I'd advise anyone to go with another broker.

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