Insurance Choice Reviews - www.insurancechoice.co.uk

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★★☆☆☆
1.6 / 5
8
13% of users recommend this
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  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Check everything twice before parting with any money!”

Written on: 20/01/2016 by plucker100 (1 review written)

Holiday insurance, simple one might think for a week away with medical conditions covered . Insurance Choice came up on a Google search so ,phone them I did and ended up buying a policy for myself ( medical conditions covered) and my wife. So paid the £56.80 to them and awaited the documents to arrive ( via email ) which they did a bit later. Browsing through the Terms and Conditions It struck me it wasn't really the right policy for us and emailed them next day to say I would like to… Read Full Review

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★☆☆☆☆

“Rogue Insurance Choice Brokers”

Written on: 09/11/2015 by TyHuber176 (1 review written)

I have been a customer with them for the past 4 years since i converted my van into a motorhome, now i have got akward staff stating that i have to prove that i had insurance with them to get my 4 years non claims bonus! I got 3 years ncb last year i told them and asked them to add this years ncb but got no answer so i wrote to the manager because of their supervisor. I found cheaper insurance elsewhere and they couldn't beat their price inclusive roadside recovery,legal assistance,they're not… Read Full Review

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Sweetheart1964's Comment

Written on: 27/11/2015

We got the same problem with Car insurance. I'm going to take my matter further and contact the Insurance Ombudsman

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★☆☆☆☆

“Cancelled campervan insurance AVOID AVOID AVOID AVOID ”

Written on: 19/09/2015 by AdelynShort (1 review written)

Had to cancel my campervan insurance as I sold my van.and new van won't be ready for a few months.IPaid £230 for a years cover and canceled after 78 days.ie less than 3 months. Was told I would have a refund of £5 to come .think this is daylight robbery they just kept spouting terms and conditions , AVOID AT ALL COST ?CERTAINLY WONT BE USING THEM AGAIN.Just been informed they will now refund £23. Should I be grateful !!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Worst Customer Service Ever And Average 20min waiting time”

Written on: 29/06/2015 by etMcCain1993 (1 review written)

Disgusting level of customer service. The people are a complete joke. Everytime i Had an issue, they would speak in a rude and non-professional manner. One agant actually said to me that he cant sort out my problem as his shift finishes soon. On average i had to wait at least 20 minutes to speak to someone. I get the impression that this company is small and have no idea what they are doing most of the time… Read Full Review

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★☆☆☆☆

“£60 to change an address!”

Written on: 02/02/2015 by fourdw (1 review written)

£60 to retype an address into a computer? Don't bother… Read Full Review

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★★☆☆☆

“Breakdown Insurance renewal notice is a nightmare”

Written on: 04/12/2014 by Ryan377 (1 review written)

On the one occasion that I have had to use my breakdown insurance the service was excellent. The lady who took my call was reassuring and soon had a recovery vehicle with me. The recovery operative was first class. Excellent value for money. My gripe is the renewal system!!!! I received a reminder (no problem) and phoned to renew my policy (no problem) and received the renewal confirmation. Since then I have had countless e-mails reminding me that my policy is due for renewal on October 17th… Read Full Review

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★☆☆☆☆

“Avoid Insurance choice at all costs - very dodgy indeed”

Written on: 27/10/2014 by beckieboo (1 review written)

AVOID!!!! I only gave 1 star as it wouldn't let me give 0. On a £495 camper van policy they attempted to take £147.32 for cancelling early - why did I want to? because they wanted to charge £175 for moving up the road (Asda car insurance charged us nothing for the same move!!). They also took £10 for not signing the finance contract (one month after I had cancelled the policy) They continue to take money out of your bank after you cancel the policy and they never send you anything to tell… Read Full Review

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★★★★★

“Unoccupied Home Insurance”

Written on: 01/08/2014 by McLain32 (1 review written)

I had tried various web sites and insurance brokers for the type of unoccupied home insurance I required. This type of insurance often has very limited cover or unrealistic requirements and I was finding the process frustrating. Insurance Choice quickly and politely found me what I wanted. … Read Full Review

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