written by Lizbeth287 on 18/08/2017
Staff happy enough. Hasting though are a broker not an insurance company. Have just tried to swop vehicles with 6 months left on existing car. 6 months was extra £280. I said annual quotes elsewhere were coming in at £266 ( I do have 20 years NCB). She suggested they also provide a 12 month quote, which came in at £848 ! I asked why a year was more than twice as much as 6 months. She said "Thats what the underwriters say". I spoke to a manager and got the same response. They would give me £50 if I cancelled. No more Hastings for me, I will deal straight with the insurance company in future.
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Hastingsdirect's Comment
Written on: 24/08/2017
Hi,
Sorry to see we were unable to keep you on as our customer and I appreciate you talking the time to review us and leave your feedback. As we are always looking to improve, it is very welcome
~Joe