poor service

Hastings Direct Car Insurance Reviews - hastingsdirect.com
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hrHackett230's review of Hastings Direct Car Insurance Reviews - hastingsdirect.com

“poor service”

★☆☆☆☆

written by hrHackett230 on 23/03/2015

Getting in touch with you is agonising. Getting hold of someone on the phone took hours. You have no email contact. Why not?

  • No

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

  • Swift

    Previous Insurance Company

  • Customer Service

  • Value For Money

Hastingsdirect's Comment

Written on: 23/03/2015

Hi,

I'm sorry for our call queue over the weekend, we did experience an unexpected spike and have been able to resolve it now. We do also have many contact and service options on our website if you browse our Contact Us page, you may find what you need.

Regards,

Joe

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