Go Skippy Insurance Reviews - www.goskippy.com

★☆☆☆☆
1.2 / 5
484
5% of users recommend this
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Latest Reviews

★☆☆☆☆

“Worst insurance company ever !!!!!!!!!”

Written on: 13/10/2017

I have been driving for over 20 years and this is by far the worst car insurance company I have ever used. Unfortunatly I did not read the reviews beforehand. From the beginning I have had nothing but trouble, stress and anxiety. Customer service is rubbish and their charges are ridiculous. Shocking that they are able to trade. Avoid like the plague!!!… Read Full Review

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★☆☆☆☆

“Time wasters”

Written on: 04/10/2017 by GideonSears (1 review written)

I phoned them prior to taking insurance if they accepted a certain thing but after taking out policy they informed me they didn't accept it resulting in an additional premium of £380. The mis sell and will also charge upto £50 administration fee just for a small change… Read Full Review

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★☆☆☆☆

“SHOCKING SERVICE”

Written on: 28/09/2017 by KatieX1 (2 reviews written)

Waste your money at your peril, this company will take it from you and give you nothing in return. The telephone lines are shocking, almost always being cut off just as they "supposedly" answer. When you do eventually get through you are asked to call again as the operator that answers states "the system is down" and when you finally get through you are fobbed off with excuses. Trying to resolve a claim ended me receiving a mobile text, stating the policy as cancelled, again I tried getting… Read Full Review

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★☆☆☆☆

“Skip away as fast as you can!”

Written on: 21/08/2017 by lizbuz (1 review written)

Terrible customer service. Join this insurance company if you want be be ill advised, defaulted on a claim, shouted at when you try and ask them to to explain something and do not like to be communicated with. This company should not be allowed to trade… Read Full Review

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★☆☆☆☆

“I got insurance with Southern Rock on a comparison...”

Written on: 14/07/2017 by Uriel1945 (1 review written)

I got insurance with Southern Rock on a comparison site Quotezone only to find later wen the bill came in it was through Goskippy and their was a £69 admin fee no one had told me about 3 weeks down the line I am changing my car same car but a newer model I was on the phone for 7hrs being passed from pillar to post and in the end they told me it was £1500 to change the fist quote was £324 I then told them to cancel the insurance then they dropped another bombshell and said it will be £80… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 13/07/2017 by HectorHolder284 (1 review written)

Bought car insurance. They asked for documents that I managed to send, all of a sudden, they seek two administration charges, their system altered some of the infor I had put. THen you get communication from about 3 different people. They are happy to take your money and cancel your insurance, terrible!… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid!”

Written on: 11/07/2017 by Ziggypiggy (1 review written)

I found this company via Compare the market while trying to save some money on my renewal. I accepted a quote which represented a saving of £80 on my previous renewal. I received my policy documents (into my junk mail box, perhaps my email server knew more than I...) Two week later, I received an email stating that I had to send a copy of my driving licence, log onto a portal to share my DVlA details and send proof of no claims within 7 days or my policy would be cancelled, , I replied… Read Full Review

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★☆☆☆☆

“Awful customer service ”

Written on: 05/07/2017 by Merrittnw163 (1 review written)

Could not get through to customer service for 2days solid just put on hold then cut off awful company… Read Full Review

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★☆☆☆☆

“Take payments without you're consent”

Written on: 22/06/2017 by Scoobylover92 (1 review written)

Awful, take payments without you're consent, charge stupidly expensive administration charges, customer service is basically non existent, price of the policy changes each month… Read Full Review

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★☆☆☆☆

“TERRIBLE DO NOT USE”

Written on: 21/06/2017 by Smoore75 (1 review written)

Bought this policy because it was £200 cheaper than the others,now I know why Customer service is terrible,cannot find vehicle details even thou all others can ? 3 different staff did not know what a BMW M3 was! Cancelled the policy this morning lost money went with a proper company who's staff understand CAR INSURANCE Would not use these of it was FREE… Read Full Review

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★☆☆☆☆

“Stay Away !!”

Written on: 19/06/2017 by 445Tucker (1 review written)

This is a very bad company to deal with, there phone lines seem be constantly busy regardless of time or day, and then once ive gotten through lways put me on hold or transfer to another department. Avoid this company !!… Read Full Review

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★☆☆☆☆

“Stay well clear of these, they do not help or sort...”

Written on: 16/06/2017

Stay well clear of these, they do not help or sort anything In 18yrs of driving I've never dealt with such bad service and poor quality, if you worked here you should be embarrassed and ashamed **do not get cover with them** So far 46 calls to be told we'll get back to you, no one answers your questions and you spend most of your time on hold… Read Full Review

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★☆☆☆☆

“Shocking ”

Written on: 08/06/2017 by Jazel (1 review written)

AVOID AT ALL COSTS… Read Full Review

Toseland944's Response to Jazel's Review

Written on: 18/06/2017

Iv got provisional license, could I do my friend as a add on for one day?

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★☆☆☆☆

“the worst ”

Written on: 05/06/2017 by piers69 (1 review written)

Nobody at this company have any interest in helping in any way..steer well clear… Read Full Review

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★☆☆☆☆

“shocking company!!! avoid!”

Written on: 30/05/2017 by JulieWebster267 (1 review written)

Go Skippy are the worst insurance company I've ever dealt with! Their communication is so poor, they settle claims behind your back for incidents that you were not involved in! Someone falsely gave my reg plate and I am now in debt for a 'fault claim' that I wasn't made aware of for an accident I wasn't even involved with! Absolutely shocking company. Avoid!!!… Read Full Review

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★★★★★

“live chat review”

Written on: 24/05/2017 by Lewis233 (1 review written)

just to let you all know' I tried the live chat tab on go skippy and was delighted how fast the service was ' would definatley recommend 10/10… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 19/05/2017 by Dunlapdl286 (1 review written)

If you are a new customer to Go Skippy the customer service is good, however as an existing customer who just simply wanted to change my vehicle details the customer services is disgraceful and so frustrating. I will never insure through Go Skippy again… Read Full Review

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★☆☆☆☆

“Hard work”

Written on: 03/05/2017 by Templeton209 (1 review written)

First year insured with go Skippy was okay and the renewal cost was fair, however I recently wanted to make some changes to my policy and found it hard work. The call centre staff are quite abrupt and not very helpful. Cannot even access the customer portal. Will definitely not be insuring with go Skippy again… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE !!!!!!!!”

Written on: 17/04/2017 by Alecg109 (1 review written)

Avoid this company like the plague , as they are basically ripping there customers of and conning them out of a lot of money , BBC Watchdog have been informed ! and no doubt investigate the on goings of this insurance company , also staff are very rude , Please Please I cant stress enough just keep away from this insurance company they are the worst possible ive ever come across !!! Didn't like anything about this company certainly don't like being tricked… Read Full Review

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★☆☆☆☆

“Run run run away from go skippy”

Written on: 16/04/2017 by Runaway5420 (1 review written)

Stay away they are liars and charge extra for simple things like a change of address even though it was only 6 houses away same street etc wanted 60 quid !! Try to say direct debits been returned and want 25 quid when I had 1300 quid in bank. Customer service awful. Glad I didn't have a crash etc… Read Full Review

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