Go Skippy Insurance Reviews - www.goskippy.com

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Latest Reviews

★☆☆☆☆

“Stay well away from skippy kangaroo they hop ur price up ”

Written on: 31/10/2014 by Diggerjase (1 review written)

taken a policy out with them 6 weeks later they up the direct debit by 50% and charge u a mid term charge even when they make a change without telling you, they move ur direct debit date without telling u or asking you and when I asked to cancel my policy because of ther mess and they said no unless I pay £200 cancelation fee so got no choice but to stay with until the end of my policy. Stay well clear do not become another victim of the mad kangaroo… Read Full Review

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★☆☆☆☆

“Dont Use Go Skippy. ”

Written on: 30/10/2014 by Abdul_14 (1 review written)

On the 10th of October 2014, I got my GoSkippy insurance policy through the GoCompare website. I was quoted £850 annual. I decided to pay it in monthly instalments. I paid an initial deposit of £150, and then I had to pay £70 each month. I sent them my no claims bonus and they told that I had expired. They told me my premium would go up by an extra £700. In total my insurance policy would be £1550. I decided to sell my car and cancel the policy. I sent them an email of my decision of not… Read Full Review

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★☆☆☆☆

“STAY WELL AWAY”

Written on: 29/10/2014 by k3v1 (1 review written)

Absolute shambles of a firm ! took out car insurance payed the first months instalment plus the initial fee and they cancelled my insurance three weeks later due to a discrepancy that they couldn't tell me what it was. I finally sorted it out and payed yet another months fee plus initial sum and they cancelled again after one week? Do your self a favour and skip this outfit !!!… Read Full Review

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★☆☆☆☆

“Be very carful using this company”

Written on: 29/10/2014 by 447Flores (1 review written)

It can only be a matter of time before we read more about this company or their being investigated . My step son went on a compare website and go skippy came out the cheapest , he then sent documents requested recorded delivery twice ,they said there'd not received despite having evidence they'd been signed for , they were also scanned in but they again said not received , all the time threatening that he would not be insured. After a month and having paid £89 1st payment and still being told… Read Full Review

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★☆☆☆☆

“Worst company I have ever dealt with!”

Written on: 29/10/2014 by Pencil1503 (1 review written)

I took out my policy in July to then receive a letter stating that they were cancelling my policy due to not receiving my licence which they had not requested. No telephone number on the letter, just an email address which I responded to asking my they were requesting these documents which I have never been asked for from any other company to which they replied (4 days later via email) that they would waive this so I thought ok, slight hiccup but it's not the end of the world. Broke down about… Read Full Review

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★☆☆☆☆

“Worse encounter ever - stay away”

Written on: 27/10/2014 by Austin351 (1 review written)

From the start it was a nightmare. With wrong name on policy waiting in queues on the phone numerous times to then be told everyone is busy and need to get a call back every time already having waited on the phone already fit approx 20 mins not amused. Not being allowed to discuss my policy that has all my details apart from the named driver which is wrong on there behalf. Sent relevant docs to be told they were accepted then not then when final spoke with someone about all this was told it… Read Full Review

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★☆☆☆☆

“avoid this company will not recommened. ”

Written on: 23/10/2014 by Jakobi120 (1 review written)

Go Skippy are the worse company to be insured with. Like all the other reviews have said. I have gave them £400 to get insured, they then send me a letter saying they have tried to contact me in the past 7 days. WHICH THEY HAVENT, like everyone else is saying. My insurance is due to be paid, and they wanna CHARGE ME another £50 for THEM wanting to cancel the insurance. I think it is disgusting. The lack of communication from the staff is disgusting. It seems good because its a cheap price… Read Full Review

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Jxxnlxxxd's Comment

Written on: 26/10/2014

Please also inform the Financial Conduct Authority, Insurance Ombudsman and Watchdog TV Programme as well as the popular Comparison sites of your poor experience from Go Skippy lets get something done about this group of company's.

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★☆☆☆☆

“Stay as far away as possible”

Written on: 21/10/2014 by AmiraMueller165 (1 review written)

Avoid like Ebola... They had sent NO DOCUMENTATION WHAT SO EVER. I then get a letter threatening to cancel my insurance unless I send a copy of my licence. This is the first letter I've had off them! Phoned to try and resolve, they told me they'd hold on a few days, next phone call they denied all knowledge of previous call. Then then canceled my insurance THEN took a payment from my bank will not refund ANY moneys until I send them documents back. To which they have not sent me.   They… Read Full Review

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Jxxnlxxxd's Comment

Written on: 22/10/2014

BEWARE! Go skippy trade under many guises here is a little list if you get screwed by them please help others by reporting it to the Insurance Ombudsman and BBC watchdog programme.

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Jxxnlxxxd's Comment

Written on: 22/10/2014

Please inform the Financial Conduct Authority, Insurance Ombudsman Watchdog and popular Comparison sites of your poor and possibly criminal service from Go Skippy especially there excessive charges and tendancy to cancel peoples policys leaving them high and dry.



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★☆☆☆☆

“useless costumer services ”

Written on: 20/10/2014 by Dariusz1975 (1 review written)

I was trying to send NCD proof, scans of my driving license like maybe 4 times and they said they didn't received they told me they going to cancel my insurance and will charge me fee £75. I dealing with them like one month with documents!And now I sent by ordinary royal mail first class singed hope they will receive my documents otherwise I will have no insurance cover in 2 days brilliant gift after when I come back from holidays after 2 weeks so better add £50-£100 for insurance than waste… Read Full Review

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Jxxnlxxxd's Response to Dariusz1975's Review

Written on: 21/10/2014

Please report bad experience to;
BBC Watchdog and Ombudsman.

Calls to them number are normally free for people ringing from a "fixed line" phone – but charges may apply if you call from a mobile phone

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★★★★★

“My free kangaroo”

Written on: 20/10/2014 by Compton16 (1 review written)

Second year with go skippy good value for money very helpful customer services had a free kangaroo through post today and nice smelly for car did not know I was getting it until it arrived by post… Read Full Review

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Jxxnlxxxd's Comment

Written on: 20/10/2014

I think this review is totally fake the company hasn't even been going two years has it so how can it be your second year?
They can keep the pathetic kangaroo bribe too (paid for with money swindled from 176 and rising very unhappy customers!)
DEAR READER: We cant all be wrong please avoid this firm like the plague or suffer the same fate as us!

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★☆☆☆☆

“Never deal with this company.”

Written on: 17/10/2014 by SantiagoMcDougall232 (1 review written)

Never deal with this company.they just trying to swindle money from us!!… Read Full Review

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Hellcompany's Comment

Written on: 20/10/2014

I encourage you to write your experience and complaint to this company to watch dog, if they asking for more money and sending you threatening letters , don't let this company ripp you off for more. do not pay. take your complaint further.
I am doing the same I wrote to watch dog and looking for more organisation that i can write my complaint. the more people write a complaint the better, at least we can stop this company ripping more people off.

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Jxxnlxxxd's Comment

Written on: 20/10/2014

I suggest reporting to Go compare and compare the market and all those types of comparison sites they are sites that drive customers to this firm in the first place, If enough unhappy folk give them feedback on GOskippy they may stop using them and then Goskippy wont have any customers and will hopefully go skipping off into the history books! ;-)

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Jxxnlxxxd's Comment

Written on: 20/10/2014

Please report bad experience to;
BBC Watchdog and Ombudsman.

Calls to them number are normally free for people ringing from a "fixed line" phone – but charges may apply if you call from a mobile phone

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Review987123's Comment

Written on: 27/10/2014

i think you both need to get a life if you have all this time to urge other people to complain about an insurance company.

if people did what theyre meant to do as requested then maybe there wouldn't be cancellation threats.

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Pencil1503's Comment

Written on: 29/10/2014

It helps if they actually request the information from the start and actually return a phone call when they say they will! As for 'getting a life' I can't start my job because of their incompetance!

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★☆☆☆☆

“shower of compleateshte”

Written on: 16/10/2014 by gomer999 (1 review written)

had insurance for one day and cancelled what a pile of shytecompany had to cancel due to mistakes they made and said that i had what a shower of poo i would not recommend this lot to an enemy… Read Full Review

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Hellcompany's Response to gomer999's Review

Written on: 20/10/2014

I encourage you to write your experience and complaint to this company to Watch dog. if they asking you more money, do not fall for their threatening letters. The more people write a complaint to wacth dog about this company the better.
please take your complaint further. it will help to stop this company ripping more people off

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★☆☆☆☆

“Stay away from go skippy / footprint ”

Written on: 16/10/2014 by Skippy82 (1 review written)

About a month ago. I had a cold call from these offering van insurance. He caught me abit blindsided an the quote seem great at for the year. So I took them up on offer. About a fortnight later I received a letter sayin that they done a check on me, an the dates I have to them were wrong. So they amended my policy more then double the price.!?!? I rang up an decided to cancel my policy. And asked for a refund on my initial payment of £147. To no avai, low and behold they are now asking me for… Read Full Review

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Jxxnlxxxd's Response to Skippy82's Review

Written on: 16/10/2014

please report this to the insurance ombudsman and bbc watchdog similar happened to me and if we all report it i am sure something will get done about them.

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Hellcompany's reply to Jxxnlxxxd's Comment

Written on: 20/10/2014

Hi I have similar experience, I am not knowledgeable of law and rules.
I have write to watch dog but still waiting for reply. Can we communicate to know whats happening of our complaint and gives each others some ideas.

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Jxxnlxxxd's Response to Skippy82's Review

Written on: 16/10/2014

please report this to the insurance ombudsman and bbc watchdog similar happened to me and if we all report it i am sure something will get done about them.

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★☆☆☆☆

“dont trust them”

Written on: 16/10/2014 by mickyd81 (1 review written)

i was insured buy these and i was stoped buy the police who said they canceld my insurance on the 2/9/14 and this was on the 2/10/14 i no i was insured on the 29/9/14 as i had motoway police behind me on a motoway there for my car would of flashed up if it was uninsured. they canceld my policey on the behalf of the police there n then, i contacted go skippy about this and suprise they wont get back to me, IF YOU WANT TO KEEP YOUR CAR AND LICENCE STAY AWAY FROM THIS COMPANY… Read Full Review

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Hellcompany's Response to mickyd81's Review

Written on: 20/10/2014

please write your experience and complaint to BBC watch dog, the more people send the complaint the better they will take action and do something about this.

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★☆☆☆☆

“I wouldn't advise anyone take out insurance with go skippy”

Written on: 16/10/2014 by Power445 (1 review written)

I have renewed with another insurance I didn't even get a renewal with go skippy and I have been contacting them for 3 weeks for my proof of no claims ! I am on the verge of my new insurance being cancelled because of go skippy ! Absolutely terrible customer services ! Terrible company… Read Full Review

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Jxxnlxxxd's Comment

Written on: 16/10/2014

i had a similar experience so this is no coincidence i lost 5 years NCD because of these. please report to the insurance ommbudsman and watchdog so others dont get stung by them.

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Hellcompany's Comment

Written on: 20/10/2014

Im agree with the comment of jxxnlxxxds , please write your experience and your complaint to this company to Watch Dog and ombudsman.

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★☆☆☆☆

“avoid if you can people”

Written on: 15/10/2014 by philthecavity (1 review written)

Go Skippy cancelled my insurance on a friday afternoon but failed to inform me until the next monday! We had an ongoing dispute over documents which i had sent twice (and had emails back confirming receipt} and kept being bombarded with contradicting letters. i got back a fraction of what i paid them and everytime i call to sort it out im told i will have to wait 30 odd minutes! not once did they try and call me, im wondering if now they make more money doing this as i paid about £400 for 6… Read Full Review

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Jxxnlxxxd's Response to philthecavity's Review

Written on: 16/10/2014

please consider reporting this to the insurance ombudsman and bbc watchdog programme

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Hellcompany's reply to Jxxnlxxxd's Comment

Written on: 20/10/2014

I been trying to send message to you, but Not sure if you received this because it said my message needed checking before will go live.

I am asking if you would like to communicate to see whats happening of our complaint.

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Hellcompany's Response to philthecavity's Review

Written on: 20/10/2014

Do not pay them anymore money, they will send you threatening letters and ask for more, do not let this company ripp you off for more money. Im agree with the comment below, please write your experience and complaint to watch dog and ombudsman. I email watch dog. and I am looking for more organisation that I can send a complaint. the more people send a complaint the better.

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★☆☆☆☆

“Price hikers and blackmailers”

Written on: 15/10/2014 by Blakeph18 (1 review written)

Everything was ok until i tried to update my circumstances (address) then the premium suddenly shot up 3 fold from my original very cheap quote (cheapest on gocompare!) Very strange as i got quotes my self that were cheaper if anything than my current premium, seeing as my new home had a drive!. When i said no chance im not paying that! they instantly cancelled my insurance (No discussion or anything no bartering or price matching nothing!) and shortly sent me a bill for 280 odd quid and held… Read Full Review

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Hellcompany's Comment

Written on: 20/10/2014

Do not pay them, they keep sending me threatening letters asking for more money. I dont talk to them on the phone, Make sure all correspondence are on email or letters. please write your experience and complaint to BBC watch dog, and ombudsman. the more complaint they will receive, Im sure the quicker they will take action. we can stop this company ripping more peoples off.

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Jxxnlxxxd's Comment

Written on: 20/10/2014

Thank you i will write to them and watchdog and recommend everyone else does the same and lets get rid of them so no one else gets fiddled.

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★★★★★

“Somehow my experience has been totally different”

Written on: 13/10/2014 by RoccoHansen250 (1 review written)

I have been with GoSkippy for 10 months, when I initially signed up with them I was late sending documents in, I sent them an email to say I was waiting on my licence being returned, and that I'd had to ask for replacement proof of no claims from previous insurer as I had lost it. No issues at all - my insurance wasn't cancelled and no extra charges. I just sent them in when I could. I recently had to change car on my policy and given the tide of woeful reviews for GoSkippy on here, I was… Read Full Review

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Hellcompany's Comment

Written on: 20/10/2014

Good luck to you, they probably realise they cannot keep ripping peoples off.

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★☆☆☆☆

“Dont do it!!!!!”

Written on: 11/10/2014 by 252Sharpe (1 review written)

Initially I joined go skippy due to being in a tight financial spot and not being able to afford a hefty deposit. Dont be fooled!! Go skippy wrote to me within a week and told me they were increasing my policy by £116.00 with zero explanation as to why! When I called them for an explanation they simply could not give me an adequate explanation. However, as they were threatening to cancel my policy by midnight if I didnt pay it I was left with no choice than to agree for them to spread the… Read Full Review

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Jxxnlxxxd's Comment

Written on: 16/10/2014

please report them to insurance ombudsman and bbc watchdog lets get them dealt with and investigated so this doesn't happen to others.

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Flossie77's Comment

Written on: 18/10/2014

I have had dealings with them this week and they are still not providing me with a satisfactory reason for their charges. I am writing to the insurance ombudsman this week.
They did refund me £10 of the call charges as a good will guesture. Not good willing enough I am afraid.

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Hellcompany's Comment

Written on: 20/10/2014

I encourage you to please write your experience and complaint to bbc watch dog.
the more complaint they will receive the better.

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★☆☆☆☆

“do not entertain in using go skippy”

Written on: 06/10/2014 by mattydboi (1 review written)

Been driving for over ten yrs the worst company iv ever used waiting hours on the phone to speak to sone one !! Rude staff… Read Full Review

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Jxxnlxxxd's Response to mattydboi's Review

Written on: 16/10/2014

please report them to insurance ombudsman and bbc watchdog lets get them dealt with and investigated so this kind of thing doesn't happen to others.

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Hellcompany's Response to mattydboi's Review

Written on: 20/10/2014

yes Im agree to the other comment, pls write your experience and complaint to watchdog, and ombudsman. the more people complaint the merrier.

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