Go Skippy Insurance Reviews - www.goskippy.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“change of price”

Written on: 24/06/2015 by Edwardsrt443 (1 review written)

Was quoted £587 @ 9am for renewal needed to swap some money around to pay in full i was told I would get a call back at 1230pm to pay by debit card...no phone call back....I waited 7 days..no call...by this time i was looking at my next cheapest quote which was £627 by another company. Was hounded by txt after txt after txt from go skippy saying new cheaper rates so I call back tell them my renewal was £587 only to be told they could no longer give me that price... it actually came back as… Read Full Review

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★☆☆☆☆

“GoSkippy Complaint - Eldon Insurance Ltd fishing for dirt”

Written on: 23/06/2015 by londonno1 (1 review written)

Anyone experienced having Eldon fish for dirt after making a complaint against GoSkippy? I made a complaint last night as they cancelled mine and my partners joint insurance because we got the date wrong for when his provisional licence started. The mistake was unintentional but GoSkippy refused to let me amend the policy and pay extra instead opting to cancel the policy leaving me having to answer that dreaded question every time I apply for insurance from now on; they of course managed to… Read Full Review

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Suprmom's Response to londonno1's Review

Written on: 22/06/2015

Goskippy car insurance are dreadful. Eldon insurance as parent company must be just as bad esp if you're getting calls from them.

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Denis40's reply to Suprmom's Comment

Written on: 23/06/2015

Goskippy is based in Gibralter and use a call centre in South Africa and nobody knows anything however they get paid to fee your information to sister companies

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Londonno1's Response to londonno1's Review

Written on: 24/06/2015

Thanks for the feedback everyone. I have decided next stop is Financial Ombudsman Service and Financial Conduct Authority. Hopefully they will be able to force goskippy to reverse their decision.

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Denis40's Response to londonno1's Review

Written on: 23/06/2015

GoSkippy did the same thing to me and in the end it cost me almost £800 to rectify and 3 years later it still is not rectified. Good Luck !!

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Suprmom's reply to Denis40's Comment

Written on: 24/06/2015

That's dreadful! Is there no investigative body who can put a stop to this? There must be a petition on one of those sites that host them or on the government website by now? Too many people are being penalised with higher premiums as these companies decided to fleece them by cancelling for bogus reasons instead of amending the policy or just voiding it.

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★☆☆☆☆

“Completely useless and incompetent”

Written on: 22/06/2015 by gw1pcd (2 reviews written)

I'm horrified by their appalling total lack of customer service. No response to phone calls, tweets or emails. I'm owed money by them. I shall be reporting them to the insurance ombudsman… Read Full Review

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★☆☆☆☆

“Never use them!!!!!!!!!”

Written on: 19/06/2015 by Adieh (1 review written)

Shocking insurance company add hidden extra costs !!! Never answer emails spend hours on hold add charges for any changes never respond utterly shocking will never use again EVER sent 3 complaints and not one response !!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“useless dont bother”

Written on: 19/06/2015 by marktreez (2 reviews written)

impossible to contact them,dont respond to emails,their call back service doesnt work. and the cut you off after being on hold for 3 hours. i would rather pay double for insurance than stay with this company… Read Full Review

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★☆☆☆☆

“useless dont bother”

Written on: 19/06/2015 by marktreez (2 reviews written)

impossible to contact them,dont respond to emails,their call back service doesnt work. and the cut you off after being on hold for 3 hours. i would rather pay double for insurance than stay with this company… Read Full Review

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★☆☆☆☆

“confusing coustomer”

Written on: 18/06/2015 by manjupathirana (1 review written)

I am a go skippy customer,but sorry to say the way you are dealing with the customer before you get the business,why you can not continue the same way to the end.as a customer we are dealing with go skippy.not the third parties.be careful if you are a new customer.after the deal.if any case go skippy do not dealing with you directly.its comes through another third party.you may getting a enough headache with them.because you have to prefered all the documents,and getting millions of text msg… Read Full Review

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★☆☆☆☆

“Beware”

Written on: 17/06/2015 by sealed (1 review written)

Worst customer service. If you want to purchase a new policy, your call will be answered instantaneously but if you are on of their poor customers with a problem, you'd better have plenty o money to pay your phone bill. They will direct you to other numbers and even lied to me saying they would give me a direct number so I wouldn't have to queue - this number simply led me to the same queue as before!… Read Full Review

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★☆☆☆☆

“CANNOT READ DOCUMENTS”

Written on: 16/06/2015 by AceTaylor467 (1 review written)

I insured my vehicle with this company and sent of a copy of my driving licence of to them. After seven days they said they hadn't received them so they were faxed to them .contacted me again saying they couldn't read it. So I photocopied again and faxed again plus sent them off by letter. Low and behold they couldn't read it So i went to CAB and they had a look and couldn't see no problem.Yet again they can't read it and state they are cancelling my policy. So yet again another letter and my… Read Full Review

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★☆☆☆☆

“loooong waiting times . two hours”

Written on: 30/05/2015 by lwJamison276 (1 review written)

nothing i liked. Can never get through. they have very short nice queue for new customers but huge long queue for the current customers. … Read Full Review

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★☆☆☆☆

“STAY WELL AWAY, A WASTE OF TIME”

Written on: 29/05/2015

Stay well away, firstly you can never contact them you will be on hold on average for 20-40 mins, also they charge huge amounts to call them, unfortantly I was involved in a accident which wasn't my fault, they were unhelpful and offered NO assistance, my phone bill was £168 for a month after trying to get into contact with them for 2 weeks I eventually made a complaint last week and was offered £10!! The staff on the phones have no knowledge and seem unhappy to be working. Stay well away… Read Full Review

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★☆☆☆☆

“Absolutely horrible immoral people”

Written on: 26/05/2015 by DeeMacDermott (1 review written)

I was completely lied to by Go Skippy when I took out my insurance. They repeated to me 3 times that I would not have to do anything, but stop the direct debit in order to cancel my policy. 7 months later they are charging me for insurance for the entire time I have been living in a different country, with a cancellation fee of £50 on top. My sister got letters that the debt was being passed on to a debt collection agency and that her house could be black listed. Luckily she opened mail that… Read Full Review

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★☆☆☆☆

“Worst car insurance company ever. Terrible customer...”

Written on: 24/05/2015 by Akinator (1 review written)

Please avoid this company even if its the cheapest quote. I fell victim from price comparison site. The customer experience I've had with Go Skippy is horrendous and has been very unbearable to say the least. Not to mention your lack of integrity. I had to forward back their own email to them when they started denying their own offers. Not withstanding the lots of hidden charges in the policy. They wait for you to get committed and after the 14day cancellation period, the extra charges appear… Read Full Review

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★☆☆☆☆

“stay clear of this company”

Written on: 22/05/2015 by trish76 (1 review written)

Rude customer services refuse to give proof of no claims out they automatically renew your policy without letting you know a price then price is double what it was the first year . Impossible to get a manager to call back there always in meetings . They send you no insurance documents by e mail younhabe to phone and ask and receive e mail title your insurance documents open it up and is full of pictures stay clear of this insurance they are nothing but rob dogs… Read Full Review

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★☆☆☆☆

“I made the mistake of calling them for a quote last...”

Written on: 22/05/2015 by paNelson48 (1 review written)

I made the mistake of calling them for a quote last week? I liked the price but said id look around! they called me back within an hour before I had a chance to look, so I thought yeah go on then. OH MY GOD! ive had about 50 emails this week and the same for texts??? I sent in my information and proof of no claims bonus, I originally thought I had 5yrs NCB but discovered it was 9yrs to my joy. Anyway, posted it all off and I had a reduction, wait for it £70! to which I thought YESSSS! then the… Read Full Review

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★☆☆☆☆

“terrible...dont ever go here”

Written on: 15/05/2015 by Porterux241 (1 review written)

they play with me to avoid getting my documents...and when i have try to cancel my policy ...it's an entyre story...paying more on the phone ....shame on you !!! dont choose this company very clever to avoid things and to make you to pay more… Read Full Review

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★☆☆☆☆

“very doggy skippy company avoid...”

Written on: 13/05/2015 by lubega (1 review written)

i bought insurance from skippy and then cancelled before one month ended, then told me I have to pay 60 pounds even though I had them £120 initially then the amount kept going up now they have decided to take me to the debt enforcement even though I paid and cancelled before the month ended....I am paying them any more. please watch this skippy insurance they are not good… Read Full Review

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★☆☆☆☆

“never get insurance with go skippy.”

Written on: 01/05/2015 by Holly45 (1 review written)

After paying around £160 deposit then paying first payment of £72 the company cancelled my insurance and would not give me any refund. I got no help when speaking to managers and several other peoplewgen trying to get thing's sorted. This as left me stuck now and they are tellng me I have to pay the full years insurance even though they cancelled my policy. Please be aware if you do try this sham of a company. No wounder its cheap insurance just so they can rip people off. Its a joke. This… Read Full Review

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★☆☆☆☆

“NEVER USE GOSKIPPY”

Written on: 22/04/2015 by stanley1005 (1 review written)

Let me expose their trappings you should avoid. 1. Never make an error with how long you've had your license. 2. Never use them if you have a claim. The guy in India will give you the impression it id being factored in. In any event, their agent or staff abroad will convince you to get the policy. The amount is two months upfront. Now get how they get your money: When you scan your documents to them with discrepancies i.e, length of license etc, they: 1. Triple the price without your… Read Full Review

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★☆☆☆☆

“BEWARE RENEWAL!!!!”

Written on: 20/04/2015

I insured my car with go skippy last year, no problems as i never had to make a claim or contact them for any reason. Policy came up for renewal, email came through with new price which was almost double last years quote! email stated to renew please call our renewal hotline as policies are NOT automatically renewed, chose a different insurer and cancelled the old skippy direct debit, 2 months later email received saying i am in arrears on my policy as they have not been able to collect my… Read Full Review

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