Go Skippy Insurance Reviews - www.goskippy.com

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★☆☆☆☆
1.3 / 5
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Latest Reviews

★☆☆☆☆

“DON'T DO IT!!!!”

Written on: 27/08/2014

I wish I had read this review before I went with this two bob company. They frustrate me so much and yes the staff are very very rude! The wait time on the phone...an hour? They even have a premium rate number that the insurer ELTON hand out...£1.80 per minute on my phone...Yeh right! They are trying to wiggle oit every way they can not to pay out on my fully comp policy. I used to use test and im heading back that way when I get a car - this company are a rip off and I think all here should… Read Full Review

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★☆☆☆☆

“go skippy is a load of rubbish i have spent over 7hrs...”

Written on: 27/08/2014 by wlVance89 (1 review written)

go skippy is a load of rubbish i have spent over 7hrs trying to get through do not even think about going with them customer service is a load of rubbish… Read Full Review

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★☆☆☆☆

“KEEP CLEAR OF THIS COMPANY”

Written on: 27/08/2014 by CharityHarrison (1 review written)

stay away from this company they are just a two bit company.rude and unhelpful staff… Read Full Review

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★☆☆☆☆

“Goskippy are a joke more like gosh@ty (DO NOT USE THEM)”

Written on: 26/08/2014 by Fallonjy340 (1 review written)

(worst company ever goskippy)I took insurance out with this company just over a year ago on the resins that they were cheap and told me I could drive any other car wot was insurad so I was happy. They renewed my policy not long ago I've been driving other peoples cars lucky I asked them on the phone (after over an hour to get throw) if I still could drive other cars for them to only tell me only when I asked that that was not in my policy anymore I wasn't happy but I let it go anyway then after… Read Full Review

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★☆☆☆☆

“horrendous customer service”

Written on: 23/08/2014 by alancharlton1990 (1 review written)

I insured my car with go skippy last month after getting a reasonable quote from them. After setting up my insurance they asked for copys of my drivers licence and counter part licence, I sent these the next day. Assuming all was set up left my home in england to return to work in northern ireland. I then recieved an email saying they hadn't recieved my documents yet, I did not have my counter part with me and explained to them im in the british army and could not just leave work to get it and… Read Full Review

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★★★★★

“Very PROFESSIONAL”

Written on: 20/08/2014 by live2dancenet (2 reviews written)

I took out full cover car insurance with this company and they went out of there way to help me. I had no problems with photo ID and counter part and they even text me to say it had arrived. The call centre staff were very polite to me. I just don't understand all the complaints other people have spoken about. I will stay with this company as long as I drive and recommend to others. I would also like to add that they have never put hidden charges on to my direct debits. KEEP UP THE GOOD… Read Full Review

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★☆☆☆☆

“Total and utter rubbish”

Written on: 19/08/2014 by Spikey41 (1 review written)

Don't go with this company. As all of the other reviewers have said, they are rubbish. I chose them as they were cheap - BIG mistake. I had an email from them and a text that I need to send through my photo license and counterpart which I attached both to the same email. I then had a text and an email from them to say that they have received my photo licence but not my counterpart, to which I duly sent again. I then had another email saying that If I didn't send my counterpart to them they… Read Full Review

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★☆☆☆☆

“AVOID !!!! AVOID !!!!! AVOID!!!!!!!”

Written on: 19/08/2014 by JocelynnRose (1 review written)

PLEASE DO NOT GO WITH THIS COMPANY!!!!! PLEASE AVOID!I urge everyone to avoid this company even if they were the last insurance company in the world! Customer service department a joke, no help whatsoever. They just take your money thats all, their insurance policies are not worth the paper they are written on. I cancelled mines within 2 days of reading other reviews and still took me over 2 weeks to get my money back, even though they sent me emails that it will take up to 5 working days! They… Read Full Review

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★☆☆☆☆

“SHOCKING”

Written on: 18/08/2014

Shocking customer service and will try to cancel your policy at every possibility… Read Full Review

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★☆☆☆☆

“Do not use ever!!!”

Written on: 18/08/2014 by Mireyab446 (1 review written)

Worst insurance policy ever, kept asking for additional premium, bad communication - no email responses, call center staff rude and unhelpful; wouldnt let me cancel insurance even though I paid for it!! joke!!!… Read Full Review

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★★☆☆☆

“ jokers”

Written on: 16/08/2014 by euGonzales176 (1 review written)

Took out this policy nearly a year ago which was fine, they gladly accepted my wad of money. Try to give them notification of intent not to renew and the call center staff are a joke, telling me i cannot give them notification not to renew. I explained that i wont even own this vehicle when the insurance expires but they still will not accept notice not to renew. Tried again with a different call center staff member,this time they tried cancelling the policy so i would no longer be insured?!… Read Full Review

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★☆☆☆☆

“Worst, worst, terrible, money making insurance...”

Written on: 15/08/2014 by Victimagain (1 review written)

I am million percent agree to all. Please do not fall for the cheap quote, you will loose more money, and end up no car insurance and they still even chase for more money. I cannot put to the word but this insurance company is a money making company. They will take your money...and will try to take as long as they can get away with it.....I fall for the cheapest quote as since I insured my car, never leave the car park. .they take your money and will cancel your insurance for any reason they… Read Full Review

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★☆☆☆☆

“rip off insurance”

Written on: 15/08/2014 by te4549321 (1 review written)

i got insured with this company after 3 weeks they cancelled my insurance i got a small amount of my money back very small i sent my licence to dvla for new photo so i could not send them a copy my insurance was cancelled do not insure with this rip offcompany how many more peaple have they done… Read Full Review

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Rebecca.l.raynsford's Response to te4549321's Review

Written on: 16/08/2014

I have had the exact same happen to me, explained to them numerous amounts of times that the dvla has a backlog and emailed the documents I had but still not good enough. They go ahead and cancel my policy and charge me for the privilege of it after taking monthly payment 3 days before. I am now waiting for my refund whilst having to find a new Insurance.

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Te4549321's reply to Rebecca.l.raynsford's Comment

Written on: 16/08/2014

hi i am writing to my ombudsman about this company can i add your comments to them i am also sending them another 133 bad reviews

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★☆☆☆☆

“Daylight Robbery”

Written on: 15/08/2014 by itHead122 (1 review written)

Unfortunately I took my Car insurance out with them last year luckily its coming to an end. So many hidden charges, fees etc. You pay a fortune just to get through to them as your waiting on hold for up to an hour at times. Tried to buy a new car but due to go skippy trying to charge me nearly £500 for admin fees and changes to my policy for the change in car, I wasn't able to go through with my purchase. I also added business insurance onto my policy which cost me a bomb, to find out 2 months… Read Full Review

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★☆☆☆☆

“robbers”

Written on: 13/08/2014 by bond0009 (1 review written)

absolute rubbish worst insurance company I have ever dealt with, seeking legal advice, should be closed down… Read Full Review

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★☆☆☆☆

“worst ever”

Written on: 13/08/2014 by RosaKrause (1 review written)

worst insurance company ever stay well away from them they will robe you of your hard earned money legal criminals stay away they should be closed down… Read Full Review

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★☆☆☆☆

“WORST Customer Services Ever!!!!”

Written on: 13/08/2014

You have to wait more than hour to speak to their customer services, but if you ring the sales team they pick up the calls within one minute!!! Stay away from this rubbish company!!!!… Read Full Review

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Ciibudge's Comment

Written on: 17/08/2014

Good Evening,

With any insurance company that you find, it'll take a little longer to get Customer Service than Sales. Particularly with this insurance company, you'll be up against many customers who have purchased the policy online, only to realise the price they were given has increased or they have to provide proof of something they don't have.

If you want quality customer service, then go back to the telephone directories and call each insurance company up for quotations. This allows you to gauge their customer service qualities, allows you to get an accurate price from live rates provided. Ask questions about the policy and any additional benefits you may not need and ultimately have a more pleasant experience.

Calling up a company for a quotation will always allow you to gauge what sort of service they provide, if they're rude and blunt, then you can expect a low quality product and service. If they're pleasant and build rapport, then you feel a lot better about the product you're buying. If you want customer service, then speak to the insurance company before buying online.

Thanks,

CIIBudge
Cert CII
Senior Internet Sales Consultant

**Please note: I am not commenting on behalf of this company or any company on the market. I am commenting on my own behalf to offer advice to anyone I see having problems with insurance companies.**

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★☆☆☆☆

“Avoid at all costs - Extortionate, & Abysmal Service”

Written on: 12/08/2014 by cls2000 (1 review written)

Disgusting company - Never thought there would be another company with such long waits for a phone to be answered as tax credits. But there is - Go skippy. And you get parted with bundles of cash for the displeasure. Robbers… Read Full Review

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★☆☆☆☆

“Worst Insurance Company EVER!!!”

Written on: 12/08/2014 by Munro1953 (1 review written)

Please keep away from them! If any other company is offering you car insurance for £ 100 more please take it! Trust me its not worth it! They will charge you for absolutely everything (hidden charges)! Even if you pay them they will claim you haven't! good luck getting through to them let alone getting a refund! Their call center representatives are not any better either... Rude and unhelpful and will purposely hang up on you... I am currently on phone with them and its been over 35 minutes on… Read Full Review

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Ciibudge's Comment

Written on: 17/08/2014

Hi Munro,

Unfortunately this is exactly the sort of thing that happens when customers choose to go with companies on comparison websites. If everyone were to read the Terms and Conditions they would understand that all quotations provided are based on assumptions, so in theory 100% inaccurate.

The best way to find your best price each year is to do what you usually do and use comparison websites, granted they're helpful, but do not purchase online. Pick the top five from each comparison website, and contact them for a brand new quotation. DO NOT mention that you've been online, or that you've ever been quoted by them before.

This will allow you to find the best price, know that the price is accurate, and also gauge what sort of company you're dealing with.


Hope this helps!

CIIBudge
Cert CII
Senior Internet Sales Consultant

**Please note: I am not commenting on behalf of this company or any company on the market. I am commenting on my own behalf to offer advice to anyone I see having problems with insurance companies.**

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★☆☆☆☆

“WORST INSURANCE EVER!”

Written on: 11/08/2014 by LeilaniFox (1 review written)

KEY ELEMENTS WE LIKE - NOTHING! AFTER BEING WITH THIS INSURANCE COMPANY FOR ONLY A FEW MONTHS, I HAVE NEVER HAD AS MUCH TROUBLE, ALL FUTURE CUSTOMERS PLEASE BE AWARE THIS COMPANY WILL TRY TO SAY YOU HAVENT MADE PAYMENTS, EVEN IF YOU HAVE PROOF OF ALL TRANSACTIONS, REMEMBER WHEN PHONING THEM, IT ISNT A FREE NUMBER AND THEY WILL KEEP YOU WAITING AS LONG AS THEY CAN, AND IM HAPPY TO SAY I WILL SLEEP BETTER TONIGHT AFTER KNOWING ALL THE WORDS TO THE SKIPPY SONG, WHICH THEY REPEATEDLY PLAY WHILST… Read Full Review

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