Go Skippy Insurance Reviews - www.goskippy.com

★☆☆☆☆
1.2 / 5
407
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Latest Reviews

★☆☆☆☆

“steer clear”

Written on: 07/02/2016 by georgebudah (1 review written)

give this company a wide berth. I have now cancelled my policy and got a great deal with privlage. I used a broker for that and to be honest it just cost the same to set up with the broker as it would have with this awful lot. trying to cancel my policy was like clambering over hurdles. (try contacting them by e mail. impossible) I could go on but if you choose this company you do so at your own pearl. you have been warned… Read Full Review

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★☆☆☆☆

“Renewal”

Written on: 30/01/2016 by Maldonadoss285 (1 review written)

Come renewal time, landline bombarded with text messages telling you your renewal is due, Rang them to ask to stop, got no where, hung up after 5 minutes of of call centre unable to understand my post code, kept putting P instead of N despite saying every word beginning with N, They send letters as well saying they have a better renewal price so you ring them, they ask you for loads of information before you discuss your policy and then they haven't got a better price than the expensive… Read Full Review

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★☆☆☆☆

“Gossipy can Gofuckoff”

Written on: 29/01/2016 by PhilipMacKenzie (1 review written)

So i bought a car, paid an annual fee of £500. I sold the car within six months then don't get any money back and have to pay an extra £41 cancellation fee. Unfucking believable. GoSkippy can Gofuckoff. Never go with them guys and gals… Read Full Review

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★☆☆☆☆

“Broad day robbery!”

Written on: 21/01/2016 by LOUIE2 (1 review written)

These guys are a bunch of thugs! I paid a deposit of £87, submitted all the documents they requested. They wrote to me confirming they were in receipt of all my documents and my policy was now validated. But lo and behold, they subsequently, followed it up with another email stating my policy had been cancelled because there were other outstanding documents which I had no idea about. I phoned up customer services straight away - it was the most unhelpful phone call. Wasted 20-30 minutes on the… Read Full Review

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★☆☆☆☆

“Shouldn't be allowed to conduct business.”

Written on: 09/01/2016 by MacLeancc16 (1 review written)

I've been with them 7 months, 3 months in, they cancelled my policy saying I had lied about my details, when in fact they had me confused with another person. After not being able to get through to customer services, only sales, I had to send multiple emails and called the sales line over 30 times to get them to sort it out. Eventually they responded after being presented with evidence and threats from the Financial Conduct Authority and the Financial Ombudsman. Because they made me miss work… Read Full Review

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★☆☆☆☆

“Horrific”

Written on: 09/01/2016 by Yesenial315 (1 review written)

This company is a complete joke and I am very upset at myself for insuring my car with them! From the word go they have been a nightmare! The price was good but not unbelievably great so I wasn't suspicious. This was my first car so I wasn't clued up on it all yet, they took advantage of that big time!! I had sent all of my documents away and was as far as I was concerned all set up and ready to go, then they called me and told me I had made a mistake and were going to be charging me £50 and… Read Full Review

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★☆☆☆☆

“STAY AWAY - You have been warned”

Written on: 03/01/2016 by mcmalago (1 review written)

What an absolute nightmare!! From the minute I got my insurance to now when I have just managed to cancel the policy and end the nightmare for the year! When I first went with go skippy they quoted me a very good quote to get me started so I went with it! A first time policy for my son, allowed us parents to go on as extra drivers. Then just 4 hours after sending all of my documents and paying for the policy, they told me we had made an error and said we had to pay an additional 240 pounds… Read Full Review

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★☆☆☆☆

“absolutely disgusting”

Written on: 29/12/2015 by BritneyGentry1952 (1 review written)

I would not recommend this company to anyone my insurance was due for renewal and before I could ring to say I no longer wanted to stay with them they took a deposit without asking. They also sent me a £10 charge for not sending something off which I did then a week later charged me again for the same thing when I knew it was sent off twice. They are absolutely useless and I'm now stuck with them for another year… Read Full Review

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★☆☆☆☆

“Avoid at all costs disgusting company ”

Written on: 24/11/2015 by HannaHowell120 (1 review written)

Well I'm shocked I've been with them coming up for 2 years never made a claim always paid my direct debits on time this month there was a issue and my payment never went out I wasn't aware of this as I never got any mail or email to state otherwise then all I got was a text message stating my policy had been cancelled when I got home I called them I asked what was going on the lady was abrupt and rude and said my policy had been cancelled due to non payment I explained i had not been made aware… Read Full Review

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★☆☆☆☆

“RIP OFF INSURANCE ”

Written on: 18/11/2015 by Hancockbf132 (1 review written)

My 19 year son took out insurance took 3 months to get paperwork and for them to allocate his £350 deposit after 6 months changed his car charged £300 deposit then after 10 months changed the reg on his car to private plates and was told to pay a further £150 admin fee they might be cheap but rude,unhelpful and a complete waste of time,don't touch them with a barge pole !!!!!!… Read Full Review

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★☆☆☆☆

“Disgrace”

Written on: 16/11/2015 by Love36 (1 review written)

Took out a policy in August, like many others just because they were the cheapest. No problems, until November I wasnt aware that a payment hadnt left my bank. Without warning they cancelled my policy (2 weeks overdue) I noticed this due to an email sent on a sunday when their office is shut and could not be contacted! I had absolutly no idea there was a payment issue & like I said no warning. I called them first thing monday, they were not interested whatsoever! Customer service all had… Read Full Review

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★☆☆☆☆

“WHAT A JOKE!!!”

Written on: 15/11/2015 by Stanleypv130 (1 review written)

Called them to change my address and my occupation because i went from a bus driver to an admin assistant. They said they have to pass it to the underwriters because it has refused my quote as i am a higher risk driver now. ERRR WTF!?!?!?! I still drive my car the same way whether i drive a bus during the day or sit in an office! Im 36 yrs old and drive a Renault Megane 1.6cc not an M3! I told them i will be cancelling my policy as they rude and not helpful and then she had to nerve to offer me… Read Full Review

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★☆☆☆☆

“look to pay peanuts...expect to get monkeys”

Written on: 12/11/2015 by UrielPatton416 (1 review written)

Quote looked cheapest on comparison website. cover level looked reasonable. what they don't tell you is that it costs £50 'admin' charge every time you want to do anything with the cover - including cancelling! customer service is non existent. they cant even get their own phone number correct on their letters. I was held on the phone for 25 minutes before being told I couldn't cancel on the phone and I had to do it online, despite me declaring that was the purpose of the call. Overall it took… Read Full Review

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★☆☆☆☆

“use another company”

Written on: 07/11/2015 by Judei468 (1 review written)

Customer services always takes at least 20 mins to answer. They are rude and abrupt do not listen at all to what you want. I asked to speak to a supervisor answer :- you can speak to who you want you will be told the same ??? Really how very rude I could go on. All very nice when purchasing and helpful But wow does it change when you have taken it out I definitely would pay more next year for if not at least more helpful staff than just some common curtesy… Read Full Review

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★☆☆☆☆

“Appauling rude staff unable to deal with very basic...”

Written on: 02/11/2015 by winnwalker (1 review written)

Poor service, rude staff and on hold for a little over 47 minutes only to be dealt with by incompetent rude staff telling me that there were 130 people waiting in a queue so I had to wait my turn!!! furthermore when asked a simple question told me she didn't know and told me to email go skippy!!! Difficult to cancel and the website is dated and does not function properly. Wrong codes sent to me for sign in process and I will never recommend this shoddy service to anyone!!!… Read Full Review

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★☆☆☆☆

“Probably the, if not one of the worst insurance...”

Written on: 02/11/2015 by Hudsonij197 (1 review written)

After waiting on the phone for over 30 minutes on five different occasions (different times on different days) still no one picks up. I emailed in requesting a call back, which took place a week later. All I wanted to do was change my address and occupation, firstly they wanted to charge me £50 admin fee then when I came to changing occupation, they had no idea what options to choose on their computer and ended up having working for a completely different industry and having my premiem rise by… Read Full Review

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★☆☆☆☆

“time wasting ”

Written on: 27/10/2015 by Hudson86 (1 review written)

over the course of two years from with go skippy it was a good deal for my little run around. but I had no emails or calls even letters sent to me about my insurance or if anything was changing I rang up regularly to check and make payments . I then had a claim it took a whole day of my working time to sort out with this company speaking to various people having to explain over and over but then I was directed to so many people of the wrong department, compared to the other companies that work… Read Full Review

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★☆☆☆☆

“Absolutely horrendous”

Written on: 19/10/2015 by pxNelson342 (1 review written)

Stuck on the phone for 45 minutes. Believe it or not the company has FORGOTTEN to email me my Certificate of Motor Insurance and Schedule. Before this, they tried to charge me £100+ because they claimed they number on my driving licence didn't match!! Stay well clear of this company. I can't stress that enough!… Read Full Review

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★☆☆☆☆

“DON'T INSURE WITH THEM.”

Written on: 17/10/2015 by CrystalChase (1 review written)

I phoned to discuss my quote and I have had nothing but problems on the phone. I went through to the right department, then the lady said I am not in the right department and I have been put on hold for around fourty five minutes not. They looked like a promising car insurance, they need to improve their customer service as I have spent so much money on phone calls… Read Full Review

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★☆☆☆☆

“Avoid Avoid AVoid”

Written on: 15/10/2015 by 1967Benton (1 review written)

Always left on hold for ages,say call you back and don't,charge you to change details cancel and anything else they can possibly get cash out of you for terrible customer service go else where… Read Full Review

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