Go Skippy Insurance Reviews - www.goskippy.com

★☆☆☆☆
1.2 / 5
476
4.8% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Take payments without you're consent”

Written on: 22/06/2017 by Scoobylover92 (1 review written)

Awful, take payments without you're consent, charge stupidly expensive administration charges, customer service is basically non existent, price of the policy changes each month… Read Full Review

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★☆☆☆☆

“TERRIBLE DO NOT USE”

Written on: 21/06/2017 by Smoore75 (1 review written)

Bought this policy because it was £200 cheaper than the others,now I know why Customer service is terrible,cannot find vehicle details even thou all others can ? 3 different staff did not know what a BMW M3 was! Cancelled the policy this morning lost money went with a proper company who's staff understand CAR INSURANCE Would not use these of it was FREE… Read Full Review

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★☆☆☆☆

“Stay Away !!”

Written on: 19/06/2017 by 445Tucker (1 review written)

This is a very bad company to deal with, there phone lines seem be constantly busy regardless of time or day, and then once ive gotten through lways put me on hold or transfer to another department. Avoid this company !!… Read Full Review

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★☆☆☆☆

“Stay well clear of these, they do not help or sort...”

Written on: 16/06/2017

Stay well clear of these, they do not help or sort anything In 18yrs of driving I've never dealt with such bad service and poor quality, if you worked here you should be embarrassed and ashamed **do not get cover with them** So far 46 calls to be told we'll get back to you, no one answers your questions and you spend most of your time on hold… Read Full Review

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★☆☆☆☆

“Shocking ”

Written on: 08/06/2017 by Jazel (1 review written)

AVOID AT ALL COSTS… Read Full Review

Toseland944's Response to Jazel's Review

Written on: 18/06/2017

Iv got provisional license, could I do my friend as a add on for one day?

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★☆☆☆☆

“the worst ”

Written on: 05/06/2017 by piers69 (1 review written)

Nobody at this company have any interest in helping in any way..steer well clear… Read Full Review

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★☆☆☆☆

“shocking company!!! avoid!”

Written on: 30/05/2017 by JulieWebster267 (1 review written)

Go Skippy are the worst insurance company I've ever dealt with! Their communication is so poor, they settle claims behind your back for incidents that you were not involved in! Someone falsely gave my reg plate and I am now in debt for a 'fault claim' that I wasn't made aware of for an accident I wasn't even involved with! Absolutely shocking company. Avoid!!!… Read Full Review

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★★★★★

“live chat review”

Written on: 24/05/2017 by Lewis233 (1 review written)

just to let you all know' I tried the live chat tab on go skippy and was delighted how fast the service was ' would definatley recommend 10/10… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 19/05/2017 by Dunlapdl286 (1 review written)

If you are a new customer to Go Skippy the customer service is good, however as an existing customer who just simply wanted to change my vehicle details the customer services is disgraceful and so frustrating. I will never insure through Go Skippy again… Read Full Review

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★☆☆☆☆

“Hard work”

Written on: 03/05/2017 by Templeton209 (1 review written)

First year insured with go Skippy was okay and the renewal cost was fair, however I recently wanted to make some changes to my policy and found it hard work. The call centre staff are quite abrupt and not very helpful. Cannot even access the customer portal. Will definitely not be insuring with go Skippy again… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE !!!!!!!!”

Written on: 17/04/2017 by Alecg109 (1 review written)

Avoid this company like the plague , as they are basically ripping there customers of and conning them out of a lot of money , BBC Watchdog have been informed ! and no doubt investigate the on goings of this insurance company , also staff are very rude , Please Please I cant stress enough just keep away from this insurance company they are the worst possible ive ever come across !!! Didn't like anything about this company certainly don't like being tricked… Read Full Review

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★☆☆☆☆

“Run run run away from go skippy”

Written on: 16/04/2017 by Runaway5420 (1 review written)

Stay away they are liars and charge extra for simple things like a change of address even though it was only 6 houses away same street etc wanted 60 quid !! Try to say direct debits been returned and want 25 quid when I had 1300 quid in bank. Customer service awful. Glad I didn't have a crash etc… Read Full Review

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★☆☆☆☆

“Had 6 months with them, got a new car and my 6 months...”

Written on: 13/04/2017 by LeiaBlack413 (1 review written)

Had 6 months with them, got a new car and my 6 months toward 1 year no claims wasted as they do not allow you to carry it over even though I was staying with them and not starting a new policy, just a change of vehicle. Customer service was very rude every time I called and lets face it not great value for money… Read Full Review

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★☆☆☆☆

“NEVER GO WITH THIS COMPANY!!!!!”

Written on: 10/04/2017 by 1977Sullivan (1 review written)

I have never experienced anything like it. Took out policy online with GO SKIPPY. They took my money straight away. Tried to call them to inform I had 4 years NC instead of 3. Gave me wrong email add to send docs to and told me it would be ok. It wasn't. They cancelled my policy without informing me and tried to charge me £50 when they were the ones who cancelled it!Was told I wasn't covered. Couldn't get hold of the company was on the phone hours to several people who just kept passing me… Read Full Review

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★☆☆☆☆

“Extemley bad customer service”

Written on: 07/04/2017 by Claires241 (1 review written)

I received my policy documents from this insurance company very quickly which is a good start, my car then had issues which were too expensive and not worth my while so i queried the cost of my insurance if i bough a cheaper running car then amended policy. I was told i would have to pay £270 more even though car is smaller engine size and a ford fiesta instead of a VW, when i expressed my disappointment in this and said it would probably be better to cancel then the lady said umm yes… Read Full Review

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★☆☆☆☆

“Bad custome service”

Written on: 05/04/2017

All went well to start with, got the insurance sent proof or no claims, then noticed my licence had ran out. contacted them and was ok with it being cancelled, DVLA very good got new licence in 3 days. This is when things took a nose dive, went back to their site to get insurance and was declined, given a reference code and told to phone up. I did, they are busy and will call back - they didn't. 4 days later trying each day I finally get though, then they tell me they cant give me any insurance… Read Full Review

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★☆☆☆☆

“HOPELESS & USELESS”

Written on: 01/04/2017

Booking through Comparethemarket I assumed any insurance firm I used would be good. How wrong I was. It took 5 weeks to get my documents initially as they kept asking for proof of no claims and driving license over & over again. I had confirmations by email that they had received them, but then got another demand for the same documents from different emailers. They were threatening to cancel my insurance and so in the end I had to post the documents by special signed for delivery. Today I was… Read Full Review

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★☆☆☆☆

“This company is total rubbish”

Written on: 19/02/2017 by 500Weeks (1 review written)

Firstly this site would not allow me to give go skippy no stars, hence its one. I stupidly paid my insurance in full, but still cancelling, this company is a bag of rubbish, they put you on hold for hours, never call you back as they promise, and have no customer service department you can talk to. I have been calling for 5 days and spent a total of 3 hrs on the phone trying to get sense. Please do not bother with this company they are unhelpful, obnoxious, and a rip off… Read Full Review

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★☆☆☆☆

“WORST EVER”

Written on: 12/02/2017 by Gemmac85 (1 review written)

I have had nothing but trouble with this useless company!! My insurance was cancelled without me knowing for a payment THEY didn't set up! I was driving around uninsured unaware for 12 days with 3 children!!! NOT HAPPY!! Then when they set up the payments again they said payment due 12th of the month, they took it out the 5th then AGAIN on the 12th as the 5th was the old date they were supposed to take it on!! Now my insurance is being cancelled today and I can't get through to anyone to pay!!!… Read Full Review

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★☆☆☆☆

“Fake”

Written on: 06/02/2017 by Hectorl208 (1 review written)

They are only dealers and intermediaries .They are not insurance companies. They profit from the contract is canceled . GoSkippy is fake Debenhams car insurance is fake… Read Full Review

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