Written on: 03/07/2013 by Lulu1986uk (1 review written)
I insured with chaucer direct initially because I found their offer unbeatable on a price comparison site. I had never insured with them before but I can safely say that I was very impressed with every aspect of their service. If I needed to call chaucer with a query my call was answered by friendly, helpful, knowlegable and professional staff. I really felt valued as a customer and because every member of staff gave me their name so that I could contact them directly if I needed any more assistance it meant I was dealing with real people and not just a voice on the end of a phone. I would deffinatley re insure with chaucer.
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