written by overture8 on 01/06/2013
Took insurance with this firm and then was surprised to find that they didn't take no claims for a named diver on the previous policy. Then when I tried to cancel, they slapped a £60 cancelation fee on the bill. So with the first payment of £20, I bascially got changed £80 for nothing. Thanks Chaucer Direct.
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Geoffreyinsurance's Response to overture8's Review
Written on: 03/06/2013
Hi there,
I'm sorry to hear that you feel this way - we would be grateful if you could contact the office so that we can understand the situation further.
If you could call us or email us with a number for us to call you on, quoting reference 'Review Centre 010613', that would be much appreciated.
All the best,
Nicki