written by sibymathew on 15/07/2014
I had policy with esure and once I ask them the cost of a replacement key when I lost my key. Then they ask me £250 to do that as I have no replacement key cover in my policy but I said to them clearly that I dont need it as my car worth like £200 pounds. Later on I found that they put a claim in my policy as an accident and demanding me £250 to remove that and threatening me to get that amount. I didnt agree that then they asking me £75 to resolve it. Now I have problem with my new insurance company that they need to get the NCD proof and remove the claim details from the database as the quoted lower amount. Now I need to give esure £75 to remove the claim from data base and an extra premium £83.60 plus £20 admin fees to pay my new insure to resolve this. Esure insurance try to take money from their customers. I try to never ever go with this company.
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