esure- Extortion by any other name

Click here if this is your business
Esure Car Insurance
★☆☆☆☆
1.3
From 351 reviews
10.0% of users recommend this

  • Customer Service

  • Value For Money

Click here if this is your business

Guest's review of Esure Car Insurance

“esure- Extortion by any other name”

★☆☆☆☆

written by on 02/07/2013

Firstly I must start by saying my dealings with Esure customer service on the whole has been good, except today where I was held waiting for nearly 10 mins.

Last year I made a claim as someone had side swiped my car and driven off. Not my fault. My car insurance policy cover virtually doubled from around £350 to £700 per annum.

I have since taken my car abroad and cancelled the policy earlier this year and I was advised by customer service I would be sent a letter explaining whether I owed anything or whether I would get anything back.

Well the first letter I received was from a debt recovery service demanding payment of an outstanding amount of £20 plus to be paid by 1st July. The. Letter was received on the 2nd July!

Don't touch them with a barge pole. You have been warned.

  • Customer Service

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account