Esure- Never again mis-sold -rip off renewal

Click here if this is your business
1.4 / 5
11% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

debrag's review of Esure Car Insurance


“Esure- Never again mis-sold -rip off renewal”

Written on: 09/09/2011 by debrag (1 review written)

received a renewal quote in post from Esure in June approx £160.00 more expensive than the previous year. Suprised put my details in their on-line quote form and hey presto back around the previous years price. When I phoned them they said the extra was because I had effectively lost my no claims when I phoned them to inform them that someone had backed into me in a car park 2 months previous. I made no claim but they had to clear 3 months to ensure that the other party made no claim on me. The advisor agreed that if the other driver didn't come forward my no claims would be re-instated and I should receive a credit to around the on-line quote price, perhaps even a bit more as the on-line quote did not include my returning customer discount. September no credit received so phoned Esure. I'm entitled to just £20.00 credit apparently the previous adviser didn't know what she was talking about and I've paid around £140.00 for informing them that a car backed into me.

  • No

    Have you made a Claim

  • Auto Renewed

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

  • esure

    Previous Insurance Company

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review