written by Eric1968 on 15/07/2016
Generally very good. However, watch the final charge. An undisclosed fee is charged for payment online by credit card, even though the money is taken immediately. In my case just under a month before commencement of my policy. Not a great amount, around £1.50. Just annoying more than anything. I hope that their penny pinching will not be carried through should I ever have to make a claim!
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Customer_Team's Response to Eric1968's Review
Written on: 18/07/2016
Hi, Thank you for your review. Apologies for any inconvenience this charge has caused. Your feedback is appreciated and will be used to further improve our service. Kind Regards, Keri