Collingwood Insurance Reviews - www.collingwood.co.uk

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★☆☆☆☆
1.1 / 5
From 8 reviews
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Latest Reviews

★☆☆☆☆

“No help at all”

Written on: 07/05/2014 by 133Fallon (1 review written)

I made a claim 3 weeks ago for my vehicle that was bumped into, it took them just under 3 weeks to assess my vehicle and even though they advised me it has been assessed and waiting for a certain man to give me a full report I have been chasing him up for 2 whole days now with no call back at all they keep fobbing me off telling me he is busy at the moment so he will call you the next day that is no good at all for customer service, I work in a call center myself and I know when they just can… Read Full Review

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★☆☆☆☆

“ Collingwood Learner Driver Worst customer service ever”

Written on: 24/10/2013 by Ms-M. (1 review written)

I was paying 98 pounds a month for my learner driver son. It was a monthly policy so you get a new policy each month. I had no idea they requested copies of the license every 6mths, which is fine. What wasn't fine is the fact I was in hospital around the clock with another child without access to the net or home. They send the first mail saying I had two weeks to send it. Someone else had to scan the license. I needed the policy number to link to the copies I had to send. I couldn't access the… Read Full Review

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Trusty72's Response to Ms-M.'s Review

Written on: 22/02/2014

if you bought the policy on line it is in the t&c's that you have to send in the licence every 6 months which you have to read or if you bought the policy over the phone the agent tells you about this over the phone - so you either did not listen or just did not read the t&c's.

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★★☆☆☆

“NO REFUNDS WHEN CANCELLING DUE TO PASSING TEST”

Written on: 02/07/2013 by DALETURNER (1 review written)

INSURED MY DAUGHTER FO 264DAYS PASSED TEST WITHIN TIME INSURED, NO REFUND FOR TIME LEFT . SHOULD BE POINTED OUT UPOM TAKING OUT POLICY !!!!!!!!!!! BEWARE DONT OVER INSURE… Read Full Review

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★☆☆☆☆

“never use ”

Written on: 06/06/2013 by dannyboi90 (1 review written)

i have been with collingwood learners for 7months they asked for my provisional at the 6months 2 weeks later i got a phone call asking for my driving instructor contact number i didnt have it aint had then i said i will call back in half hour when i had the number i called them back spoke to some man and gave him the number and he said everything was okai received a phone call this morning from the manger saying your insurance is being canceled as you have not given the driving instructor… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 12/05/2013

avoid this company they have no customer service the insurance you buy is cheap but worthless. they do not keep you informed or up to date on your policy… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 25/04/2013

i have been a customer with collingwood for 18 months i would only say never go near them i am learning to drive and had there insurance when they asked to see my licence which they do every 6 months you have to check the small print to see this they phoned my mobile and asked me lots of questions and made me feel like a criminal i was very upset with this after 2 weeks i recieved and email saying they were cancelling my policy and when i tried to take out a new policy because they cancelled it… Read Full Review

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Dannyboi90's Comment

Written on: 06/06/2013

just wondering if you got any car insurance now and who with they have done the same thing to me

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★☆☆☆☆

“Collingwood Insurance ROBBED me off my money”

Written on: 12/01/2013 by SydHyd (1 review written)

TO whom it may concern It was Only 8 or 9 days that I bought my insurance from this company. When I got the cheap quotation which was where I got trapped my friend suggested me not to go ahead with Collingwood as he had some bad experience with their policy wording and unpredictable rights to cancel the policy and make no refund. In my case I had to call them to get my home address corrected (rectifying their mistake). The lady whom I spoke never let me speak or give explanation why I wanted… Read Full Review

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★☆☆☆☆

“collingwood insurance for learners”

Written on: 12/10/2012

communication - TERRIBLE policy wording - TERRIBLE cover. took my partner out for tuition she was feeling tierd so I drove home, on my way back I was stopped by police.. outcome: car impounded, £1000 fine 6 points £200 to get car back...insurance cancelled wording of policy: Insured to drive: **policy holder** any driver providing he/she holds a licence for such vehicle. long story short.. police phoned them they denied having wording like that on policy and cancelled which left us… Read Full Review

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