Collingwood Insurance Reviews - www.collingwood.co.uk

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Latest Reviews

★★★★★

“Great value and easy to set up”

Written on: 17/06/2016 by sandien (2 reviews written)

We took out Collingwood Learners insurance for our 17 year old son. Easy to do online. Cancelled the insurance as soon as he passed as few days ago using the online form and also emailed to double check. Received a quick email response from them and have already received a refund of part of the monthly premium.Superb!… Read Full Review

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★☆☆☆☆

“Awful!”

Written on: 26/05/2016

Absolutely awful company! I asked for fully comprehensive & they said I would be covered for everything. After recently having someone crash into me through no fault of my own, Collingwood tell me I can't claim through someone else's insurance as I'm not covered for that! After going through all my documents, there's no mention of this and what I am actually covered for! They won't tell me what I am actually covered for & I paid £2700! Awful customer service and so unhelpful! Feel absolutely… Read Full Review

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★★★★★

“Brilliant young drivers insurance ”

Written on: 10/04/2016 by Shortba465 (1 review written)

Brilliant company, the price was better than any other they are very fair with the black box in regards to speed etc everything was easy and convenient in regards to the paper work and getting the blackbox fitted!… Read Full Review

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★☆☆☆☆

“STAY AWAY!!! ”

Written on: 05/02/2016 by Areliu103 (1 review written)

They draw you with their cheap prices and it's been an absolute nightmare dealing with these people. They apparently "don't have to send you any correspondence regarding YOUR policy that YOU ARE PAYING them for" which is not written anywhere in their T's&C's and in the end they penalise you for them not telling you what's happened on your policy. Don't even get me started on their very rude advisors. I've worked in customer services myself and that's no way to speak to people the way their… Read Full Review

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★☆☆☆☆

“Like many new drivers, insurance was expensive, this...”

Written on: 29/01/2016

Like many new drivers, insurance was expensive, this company seemed to offer the best price, I paid by monthly instalments with a whopping initial deposit, but after six months I had decided to take the car of the road, have paid over 75% and now they want an extra £200, plus next months instalment even though the car is off the road. WORK THAT ONE OUT!… Read Full Review

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★☆☆☆☆

“Do not go near”

Written on: 04/12/2015 by Harrisnp45 (1 review written)

Cannot provide data evidence for 2 months , if they cancel on you they take £200 cancellation fee, they cannot send out any correspondence in writing . Would not recommend and am now going to the foc to report this company of their actions… Read Full Review

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★★☆☆☆

“Crafty T&C's meaning you lose money!”

Written on: 03/12/2015

While what they do is not breaking any laws, and they are legally allowed to do this I feel that I was wrongfully lead into buying a policy that wasn't what it appeared to be. Like many people learning to drive, cost was a big issue, and finding an insurance company that will insure you as a learner driver in your OWN car is extremely difficult. This company offers very competitive prices for learner driver insurance cover, which is what drew me to them, in addition to offering policies on… Read Full Review

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★★☆☆☆

“Crafty T&C's meaning you lose money!”

Written on: 03/12/2015

While what they do is not breaking any laws, and they are legally allowed to do this I feel that I was wrongfully lead into buying a policy that wasn't what it appeared to be. Like many people learning to drive, cost was a big issue, and finding an insurance company that will insure you as a learner driver in your OWN car is extremely difficult. This company offers very competitive prices for learner driver insurance cover, which is what drew me to them, in addition to offering policies on… Read Full Review

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★★★★★

“Learner Driver Insurance”

Written on: 04/11/2015 by ClementineF (1 review written)

Took this policy out in July for my son. He passed his test last Saturday. On Saturday afternoon I emailed Collingwood to inform them. On Monday morning we received emails confirming that they had cancelled the policy from the time of my email on Saturday and that the refund would be processed. The refund was in my account today - Wednesday. I am totally impressed. Every contact I have had with Collingwood has been efficient, polite and prompt. The staff are pleasant and helpful. I will… Read Full Review

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★☆☆☆☆

“worse insurance stay clear!!”

Written on: 04/11/2015 by Jay92 (1 review written)

After been driving 3 years and alway been with a little black box company I changed to this company when I came to the end of my last "little black box" policy!!! Wish I wouldn't of done now having numerous emails about my speed (which I have never had any point or pulled on it from previous insurance companys) to then get told then are cancelling my policy !!! The little box that they for to ur car doesn't pick up the correct data because my car was parked up from 9pm and I got a phone call at… Read Full Review

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★☆☆☆☆

“Absolutely awful, go elsewhere!!”

Written on: 08/10/2015 by 419Stiles (1 review written)

Liked absolutely nothing about them, they said majority of the 60 speed limit roads where 40 and tried to cancel my insurance after giving me about 150 speeding events in total, ALL WERE REMOVED AS THEY WERE INCORRECT. worst company ever, waste of money, go elsewhere! seriously an absolute shambles of a company… Read Full Review

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★☆☆☆☆

“LOOKING INSURANCE”

Written on: 24/09/2015 by McDonoughne1970 (1 review written)

AFTER SEEING ALL THE BAD COMMENTS I RATHER NOT USE COLLINGWOOD. SORRY CANT AFFORD TO WASTE MY HARD EARN MONEY IN THESE DAYS… Read Full Review

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★☆☆☆☆

“Learner Driver Insurance - Bad Online Purchase - No...”

Written on: 27/07/2015 by YuenTo (1 review written)

Bought a 24 week Learner Driver policy for my son to practice on my car, he passed his test after 5 weeks, went back to them for a refund on the remaining 19 weeks - they Refused and Kept the Money!!! They said I have ticked the box online and agreed to all conditions. Other Honest Insurance companies (like SAGA) would charge an admin fee and give a partial refund, which is fair, but NOT Collingwood!!… Read Full Review

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★☆☆☆☆

“their faulty system left me ££££££ out of pocket”

Written on: 24/06/2015 by Sharpeno126 (1 review written)

Cancelled my sons policy by logging onto my account with them in 3 months ago as he had passed his test. Not received any update or refund. I contacted them today, asked me for PROOF had logged onto my account and cancelled, if I could not provide this I would not receive any refund! In effect I have ended up paying for 2 lots of insurance for my son for 3 months ££££££ expensive… Read Full Review

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Sardpa's Comment

Written on: 23/07/2015

Why don't you send £10 to your ISP and ask for *all* the data they hold on you, including your browsing history as a Subject Access Request under the 1998 Data Protection Act. They have 40 days to provide this (and might not charge you the £10). Changes in the UK law mean ISP's have to gather data covertly on behalf of the government, but there's always a silver lining with the nice safety net it provides. You probably want to log your time taken to collect all this info and politely request that Collingwood compensate you for any time spent gathering, on the phone, writing letters. The flat fee in the civil service (DVLA etc) is £25/hr, but you might be a lot more valuable than their aggregate costs and extensive use of automation.

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★☆☆☆☆

“Don't even bother with this company”

Written on: 19/06/2015 by Kata1 (1 review written)

I had a car accident and it took them over a week to tell me my car was total loss, it has been a month now and still haven't heard anything from them about my claim, tried email them but no one reply, called them serval time and still hasn't got my claim sorted, very bad customer service… Read Full Review

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★☆☆☆☆

“The worst thing since genital warts”

Written on: 15/05/2015 by Noemi364 (1 review written)

Cancelled my policy after claiming not to have received emails detailing my driving license, photocopied as required. They had received them, several times. The staff were well-meaning but not very useful and the manager was rude and ridiculous, making nonsense excuses and failing to accept accountability. I should also mention that this process took hours of phone calls, emails, complaints procedures and more emails, being passed from pillar to post by people who could not answer my questions… Read Full Review

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★★★★★

“Fabulous company”

Written on: 02/05/2015 by BraydonManning (1 review written)

Having recently insured my sons car for an excellent price & product he soon after passed his test & we needed to cancel. The people were friendly & efficient in cancelling the policy and provided a great refund with no hassle. Can highly recommend - many thanks… Read Full Review

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★★★★★

“Excellent product and service”

Written on: 01/04/2015 by Blue Magpie (1 review written)

Bought a policy whilst my daughter learnt to drive - took her about 5 months and when it came to cancelling it because she passed it went very smoothly - website was intuitive and the refund was in our bank within 48 hours. Also worth saying that the policy itself was very reasonably priced in the first place so alround would thoroughly recommend their services… Read Full Review

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★☆☆☆☆

“worst company ever”

Written on: 02/03/2015 by zedshabir (1 review written)

Collingwood are the worst insurers i have ever known avoid at all costs. had a policy with them for 8 months were charging me double to what i am paying know.. Collingwood phoned me one afternoon to ask if i have been involved in an accident which to i replied "N o" they then said that they have had someone come forward and say that they were a passanger in my car and i had, had an accident with another vehicle and this person was claiming for personal injuries, i was shocked because i had no… Read Full Review

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Algorm94's Response to zedshabir's Review

Written on: 15/12/2015

Hello,

Can I ask what happened with your situation, like did they try and contact you and ask to pay the amount?

Thank you

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★★★★★

“Great customer service”

Written on: 17/11/2014 by Sandancer22 (1 review written)

I set up a quote online for my son and the price quoted was the cheapest I had seen. At first I thought I had input the details in wrong as the price was so cheap., so I rang their Helpdesk and the lady went through all the details and the price was correct. She clearly answered all my questions and gave me a great inside of how the policy works, as I had covered him on my policy. We have now bought him his own car and I rang to change the vehicle for a small admin fee and again the service was… Read Full Review

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Zoe0410's Response to Sandancer22's Review

Written on: 20/12/2014

Hi, I'm looking at taking out insurance with collinwood too, I am just wondering a few things as I have read many different reviews, I was wondering do they charge you if you cancel your 11month policy or not? And are they any other hidden charges they have?

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