website is a joke

Click here if this is your business
1.4 / 5
12% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

mardy42's review of Co-Op Car Insurance


“website is a joke”

Written on: 05/10/2011 by mardy42 (1 review written)

applied for young drivers' insurance on line - the system took ALL my details, including contact numbers, email address, phone number so they can send me advertising rubbish i dont want and then rejected the quote because of the make of car - they ask the make of car at the outset. i then went on their very poor contacts page and selected 'feedback' which allowed me to write an email. i didnt write the email, i went back and selected 'complaint' and guess what? - you have to write in or call - is that so you can't document their answers easily?
what a gang of charlatans.
i would never use them, just thought i would get a quote which SHOULD be an easy thing to do but they even failed at that. the vehicle in question btw, was an audi A3 - 14 years old and valued at £1000, if they wont insure that, they are cherry picking - fine you may say but if they cherry pick, how can they justify the ridiculously exagerated charges?

  • No

    Have you made a Claim

  • Specialise in my Needs

    Reason for going with this company

  • Third Party Fire & Theft

    Cover Taken

  • Young Driver

    Driver Type

  • abcd

    Previous Insurance Company

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review