Written on: 14/05/2012 by howeverim
It takes nearly an hour to call them! i don't have a landline, so u have to pay a ridiculous money for them because they can't pick up the phone!
my husband still have his insurance with them but i cancelled mine as they would have cost 300 pounds more for a year than the others!!!
shocking i don't really no why they cant pick up their phone in their call centre and how the hell the can afford 45 minutes IVR waiting time
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