Service was excellent.

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
96% of users recommend this
  • Customer Service

  • Value For Money

aly.tgs's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“Service was excellent.”

Written on: 08/07/2013 by aly.tgs (1 review written)

I had some policy changes to make. I wasn't happy with my original answers. This was sorted by a young man called Nathan Wood in the offices. On the basis of his conduct I shall be renewing my quote when the time comes and would recommend this company to all. He was prompt and able, he dealt with my questions and provided answers very quickly even when this involved talking to others within the company.

  • Customer Service

  • Value For Money

By Chaucerdirect

Written on: 12/07/2013

Hi there,

Thank you for taking the time to review your experience- it's really great to hear that you were so happy! I will ensure that Nathan is recognised for the fab service he provided.

All the best,
Nicki

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