Great Customer Service

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
97% of users recommend this
  • Customer Service

  • Value For Money

Lulu1986uk's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“Great Customer Service”

Written on: 03/07/2013 by Lulu1986uk (1 review written)

I insured with chaucer direct initially because I found their offer unbeatable on a price comparison site. I had never insured with them before but I can safely say that I was very impressed with every aspect of their service. If I needed to call chaucer with a query my call was answered by friendly, helpful, knowlegable and professional staff. I really felt valued as a customer and because every member of staff gave me their name so that I could contact them directly if I needed any more assistance it meant I was dealing with real people and not just a voice on the end of a phone. I would deffinatley re insure with chaucer.

  • No

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

  • Elephant

    Previous Insurance Company

  • Customer Service

  • Value For Money

By Chaucerdirect

Written on: 12/07/2013

Hi there,
I'm delighted to hear that you were impressed with both our prices and the service you received. We take customer service very seriously here at Chaucer Direct so it makes us very happy to hear positive feedback.

Thank you for taking the time to write a review.
All the best,
Nicki

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