Excellent Help from Call Centre

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
97% of users recommend this
  • Customer Service

  • Value For Money

GlasgowCraig's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“Excellent Help from Call Centre”

Written on: 02/07/2013 by GlasgowCraig (1 review written)

I called the call centre today about a policy query and they couldn't not have been more helpful. The advisor answered my query quickly and concisely, then he provided additional assistance (emailing a PDF of my Certificate of insurance).

A strangely pleasant experience all round!

  • No

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Customer Service

  • Value For Money

By Chaucerdirect

Written on: 02/07/2013

Hi there,
Really pleased to hear that you found our staff helpful and were able to give you what you needed! Thank you for taking the time to review your experience!

All the best,
Nicki

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