Telephone service

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
95% of users recommend this
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paulbeesleyfamily's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“Telephone service”

Written on: 01/07/2013 by paulbeesleyfamily (1 review written)

I had a small accident a couple of months ago and all I needed was a brief phone call to the centre. Details were taken down and that was all I had to do. All was arranged within the day and the repair garage phoned as to when the car could be picked up and "do I want a cover car".
It was returned shortly and it was all completed with a signature.
When the insurance had not been renewed (which I had forgotten to do), the agent phoned with a competitive quote and all was completed over the phone and insurance Emailed to me. Done.
Best personal service I have ever received.
Thanks
Paul

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By Chaucerdirect

Written on: 12/07/2013

Hi,

I'm really glad to hear that the hassle was taken out of an already stressful situation and that our staff were so helpful. Thank you for taking the time to review your experience!

All the best,
Nicki

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