Excellent customer service

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
97% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“Excellent customer service”

Written on: 21/06/2013

I have recently moved to Chaucer Direct for Car Insurance. After experiencing many other car insurance companies over the years I can say without a doubt that Chaucer Direct have the best customer service department I have ever dealt with. All members of the department that I have spoken to regarding an issue with my previous insurer were friendly and professional and their customer service skills were second to none. One particular member of your service team was extremely helpful and was able to resolve my issue with my previous insurers personally saving me a lot of money and inconvenience. Thank you so much!

  • Customer Service

  • Value For Money

By Chaucerdirect

Written on: 26/06/2013

Hi there,

I'm delighted to hear that you were more than satisfied with the service you received from various members of department. I will pass your feedback onto the team and to our director. Thank you for taking the time to write a review!

All the best,
Nicki

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