excellent service

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
96% of users recommend this
  • Customer Service

  • Value For Money

lwingert's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“excellent service”

Written on: 04/06/2013 by lwingert (1 review written)

It has been a genuine pleasure to deal with Chaucer Direct. I can honestly say that their customer services department is second to none. The staff are polite, courteous, completely professional and helpful to the extreme. The young men who dealt with my rather protracted problem had obviously fully grasped the concept of "customer service" and each left a lasting impression that I was an important person and any problems I might have were theirs for the solving. The staff at Chaucer Direct are a credit to the company and amazing ambassadors for what customer service truly ought to be.

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By Chaucerdirect

Written on: 07/06/2013

Hi there,

I'm delighted to hear that you were so impressed with the team here - we work really hard to ensure we deliver the best service we can so it's great to hear when we get such positive feedback.

Thank you for taking the time to write a review.
All the best,
Nicki

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