Chaucer Direct Car Insurance - www.chaucerdirect.co.uk Review

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
97% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“Are you sick of massive insurance companies that are...”

Written on: 17/05/2013

Are you sick of massive insurance companies that are robotic and make it nearly impossible for you to speak to a human being? I was and a couple of years ago decided to take out car insurance with Chaucer and now don’t even bother shopping around because you simply can’t afford to go cheap on customer service! To be honest when I first took out a policy with Chaucer they were the best value for money and I think the second or third cheapest. When it came to renew I spoke with Mark Downs who not only was easy to deal with but we also managed to have a good laugh in the process which is rare in the world of insurance! I wouldn’t hesitate to deal with Mark in the future and would feel extremely confident recommending him and Chaucer to even my most valued contacts.

  • No

    Have you made a Claim

  • Best Cover

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • lve

    Previous Insurance Company

  • Customer Service

  • Value For Money

By Chaucerdirect

Written on: 20/05/2013

Hi there,
Thank you so much for taking the time to write a review. I'm delighted to hear that you were pleased with our cover as well as the service, particularly Mark, provided. It means a lot to us that you'd recommend us to your most valued contacts, so thank you. I will show your review to our director and ensure Mark is recognised!

All the best,
Nicki

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