Customer Service

Prospect House, Thanet Way, Whitstable, Kent, CT5 3FD
★★★★★
4.8 / 5
97% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Chaucer Direct Car Insurance - www.chaucerdirect.co.uk

★★★★★

“Customer Service”

Written on: 17/05/2013

I took out a new policy and found that not only was the quote extremely competitive but the website and staff particularly Jenny brilliant. It's rare to find great customer Care in call centers nowadays! I was so impressed I took out a second policy for my wife and again received superb customer care from Jenny. Very helpful, professional and polite.

I'm very impressed so far and would recommend to anyone. Give them a try!

Steve T

  • No

    Have you made a Claim

  • Good previous service

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • barclays

    Previous Insurance Company

  • Customer Service

  • Value For Money

By Chaucerdirect

Written on: 20/05/2013

Hi,

Thank you for taking the time to write a review- your feedback is very encouraging and much appreciated. I will ensure Jenny is recognised for the fab service she provided. Great to hear you've taken out a second policy too!

All the best,
Nicki

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