STAY CLEAR OF BE WISER BE AWEAR

BeWiser Insurance Reviews - bewiser.co.uk
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Ant66's review of BeWiser Insurance Reviews - bewiser.co.uk

“STAY CLEAR OF BE WISER BE AWEAR ”

★☆☆☆☆

written by Ant66 on 04/05/2016

i have been with my insurance company for 17 years never made a claim ? So my insurance is due for renewal so I go to the go compare website and chose not the cheapest company which was BE WISER so I fill out all my details stating I only have one years no claims bonus reason being the insurance I have had for many years was a trade policy which you don't gaver no claims ? So the on line quote with go compare ie be wiser was £414 but if I phone there sales I will get 5% discount too so I phone and speak to a guy, I give him my reference num and he come back with a quote of £560 ? I tell him online I was quoted £414 I then say I will give it a miss he then says let me speak to my manger hold the line then he comes back on the line good new it's your lucky day my manger says we can do for £414 plus for the inconvenience we will give your rac home start worth £69 for free thanks very much here are my credit card details I pay in full . Then I get a email a policy NO RAC HOME START ? Then to grab my money when I said they were to expensive to bring my policy down from £560 to £414 guess how he did it was not going to his manger but by saying I have 9 years no claims this is all over the web on how they trick people into this trap in get in there premium down BE WARNED ????? Now next phone them back right away now all you get is hold the line phone goes dead sorry lines are busy ? Or you get passed from department to department I have spoke to many people, lovely people soon as you say the word I want to cancel my policy the phone goes dead ? So now I have a policy which is not valid ? And they have my money still ? So now I go back to my origanal company and pay them a year up front no probs . Now I get through to be wiser and cancel my policy from the 22 of this month they said they will charge me a £75 cancelation fee ? They miss sold me the policy ? The the remainder of my refund £339 will be back in my account in 3 working days still not recived it luckily I have funds to cover my self. I just feel so sorry for the young kids and older people this company BE WISER are miss selling products too KEEP CLEAR TELL YOUR FAMILY AND FRIENDS my next step if I don't see my refund In the next couple of days will be contacting the FCA financial conduct authority's ect ect

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Bewiserinsurance's Response to Ant66's Review

Written on: 16/05/2016

Good afternoon,

We are sorry to hear you have had cause to complain, and understand it is in relation to your No Claims Bonus.

A member of our Customer Care team will be in touch to discuss this complaint with you and we assure you this will get resolved.

Kind Regards

Jack

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