Shoddy customer service

★★★☆☆
3.4 / 5
65% of users recommend this
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Hbarter's review of BeWiser www.bewiser.co.uk

★☆☆☆☆

“Shoddy customer service”

Written on: 04/09/2013 by Hbarter (1 review written)

I was sent an e-mail three months after selling my car thanking me for renewing my car insurance. I replied twice asking them to cancel it and phoned once where I spoke to a very rude and abrupt woman who wasn't helpful at all when I asked how my policy could be renewed without my permission. I still haven't had a reply and have had to phone my bank and make sure they don't set up a direct debit and take anything from my account. Absolutely rip off artists. Go directly to the company for insurance don't use these guys.

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Shakethepeer's Response to Hbarter's Review

Written on: 05/09/2013

Thank you. This is helpful

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Bewiserinsurance's Response to Hbarter's Review

Written on: 25/09/2013

email rohan.c@bewiser.co.uk

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Bewiserinsurance's Response to Hbarter's Review

Written on: 19/09/2013

Thank you for your feedback, your comments have been taken very seriously and we are sorry that you do not appear to have received our high standard of customer care. I would like to investigate this matter further and ask that you could contact me by email as I welcome the opportunity to look into your concerns further

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