Written on: 02/03/2013 by JohnGregory6
My broker advised that Aviva's renewal was £1,136 but he had an alternative for £700. I found cover myself for less and bought it. Avila took the £1,136 from my bank account on the renewal date and now won't return it. They say I have agreed to "automatic renewal". I don't know when or how I did that since I only ever dealt with my broker.
I phoned them and they take no responsibility, simply telling me I agreed to it and I should contact my broker to see if I can get a refund
Beware Aviva tactics!
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