written by very_unhappy_may2014 on 24/05/2014
After a accident, where another driver drove into the back of me. I was put in touch with Albany. The other driver admitted fault and my car needed repairing for a damaged boot, bumper and exhaust which lead to a engine fault! Albany have left me strandard without a hire car for days and have now refused to complete repairs to my car leaving it with engine damage which I've been quoted £250. I am now left without a hire car or my car, but a huge bill to pay. I have had to go to another company this morning and pay to hire one of their cars. These are the worst staff members I have ever had to encounter! Avoid at all costs.
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