Adrian Flux Car Insurance Reviews - adrianflux.co.uk/car-insurance Review

Adrian Flux Car Insurance Reviews - adrianflux.co.uk/car-insurance
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lordmac's review of Adrian Flux Car Insurance Reviews - adrianflux.co.uk/car-insurance

“Took out classic insurance on a 27 year old car, took...”

★☆☆☆☆

written by lordmac on 01/10/2016

Took out classic insurance on a 27 year old car, took a month to sort out as i had to send 7 pics, a limited mileage guarantee, an agreed valuation ( which i had to pay an extra £15 for) i kept getting e mails asking for the docs which previous emails had confirmed they had received. This went on for days and i eventually told them just to insure at market value as i was fed up receiving conflicting messages. They then emailed and sent the agreed valuation etc. I then received a phone call informing me because of the delays they could not protect my ncd. This was the last straw i cancelled and am now with a competent insurer. The final insult and i can only describe as a mugging was when i received an e mail informing me i would be getting a refund of £14. 52 after paying £110 for a year and only had the policy for a matter of weeks. Moronic incompetent bampots.

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Adrian.flux's Response to lordmac's Review

Written on: 06/10/2016

Hi,

Thanks for your feedback. I am sorry to hear about the issues you have experienced and apologise that on this occasion our level of service has been unsatisfactory.

Kind regards

Customer Service

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Lordmac's reply to Adrian.flux's Comment

Written on: 20/10/2016

IF YOU ARE TRULY SORRY YOU WOULD REFUND ME A REALISTIC SUM INSTEAD OF £14.52 AND KEEPING £ 80.48 FOR A MATTER OF WEEKS COVER. ITS NOT A MASERATI. ROBBERS

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Glenn01's reply to Lordmac's Comment

Written on: 15/11/2016

You may want to look at the hire car aspect of your policy. I was awarded compensation for the fact that it is mis sold - i.e. does not mention that it gets sent to a 3rd party company who can reject on any grounds. I got £50 - better than nothing.

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Glenn01's reply to Lordmac's Comment

Written on: 15/11/2016

You may want to look at the hire car aspect of your policy. I was awarded compensation for the fact that it is mis sold - i.e. does not mention that it gets sent to a 3rd party company who can reject on any grounds. I got £50 - better than nothing.

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