written by Alvarez200 on 29/06/2015
Called to change estimated price of my car and was faced with a lady that wasn't helpful but felt I couldn't put my view across due to her very abrupt and maybe short tempered approach! I mentioned why I need to change the estimated price but she replied well you such and such price so have to go with that, although I'm sure all she had to do was change the price on the system and be helpful rather than coming across as an aggressor on the phone. When I finished I realised what an appalling customer service having been using insurance services for 11 years felt this was the worst ever service I have received.
Would I recommend Andrian to a friend not sure at all
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