Ignorant, unhelpful & frustrating to deal with!

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Admiral Car Insurance Reviews - admiral.com
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Gustafsonca76's review of Admiral Car Insurance Reviews - admiral.com

“Ignorant, unhelpful & frustrating to deal with!”

★☆☆☆☆

written by Gustafsonca76 on 15/02/2015

I have been a customer of Admiral for many years - and spent a substantial sum of money on car insurance. Having purchased a new vehicle 10 months into my existing policy, I called their customer services to gain a proof of no claims discount.

Having transferred my no claims discount of 7 years to my new insurer &:

1. PAID AN ADDITIONAL £95.00 FOR THE REMAINING 2 MONTHS OF MY EXISTING POLICY
2. STILL KEEPING THIS POLICY IN PLACE FOR ITS FULL 12 MONTH DURATION

ADMIRAL refuse to increase the no claims discount from 7 years to 8 years - which it should become on the 19.4.2015!

Additionally the person I dealt with had a broad, hard to understand accent, was based in Canada - and appeared to be devoid of basic knowledge.



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