Acorn Insurance Reviews - www.acorninsure.co.uk

★☆☆☆☆
1.3 / 5
15
7% of users recommend this
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Acorn Insurance - www.acorninsure.co.uk

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Latest Reviews

★☆☆☆☆

“Worst company ever!”

Written on: 19/08/2015 by Dennis458 (1 review written)

On many of occasions I have found this company a joke the first 6 months iv had no problem at all but wen the pay date in my new job changed they were very unhelpful and told me the can't change the payment date to wen I wanted but wen I was left with no choice not to pay my car insurance they were all of a sudden helpful saying they can change my payments to wen I wanted but I had to pay £55 pound in late payment fees and change of payment date! As well as being told on numerous occasions… Read Full Review

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★☆☆☆☆

“They Are Rouges”

Written on: 18/08/2015 by Gillian1975 (1 review written)

A shocking insurance company that tell you are insured and then 48 hours pass by a letter stating that my policy had been canceled and they kept a fair old wack of my deposit. Do not trust them they are just after cash. YOU WILL PROBALY LOOSE YOU CAR AND YOUR JOB IF YOU DO WITH THESE ROUGES. THEY OFFER BUISUNESS INSURANCE BUT TELL YOU ON THE PHONE ITS STANDARD..... BEEN WARNED GO ELSE WHERE… Read Full Review

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★☆☆☆☆

“Not flexible, Unhelpful & Would NEVER Recommend. Do...”

Written on: 11/08/2015 by spatching (3 reviews written)

My financial circumstances changed and I called them to ask if I could pay for my car insurance ONE day late (As my payday changed). They wouldn't accept this and issued a cancellation of the policy. I only asked for ONE day extra to pay and have never asked for any previous extension - This extension of ONE day was the only extension I have asked for. I found they were not flexible to meets my needs as a customer and I really wouldn't recommend their services to anyone. A lot of hidden fees… Read Full Review

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★☆☆☆☆

“take your moneytell you your insured then your not!”

Written on: 16/07/2015 by richardprior1234 (1 review written)

This is twice now i have had insurance from acorn unwittingly purchased through autotrader have bee driving uninsured it seems as they have ad my deposit and a week late first contact was an email saying insurance treated as cancelled so i have been driving illegally i suddenly remembered this company did the same thing last year obviously i did not realise it was the same company the want you to call with your debit card so they can charge you for a 25 charge am complaining to trading… Read Full Review

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★☆☆☆☆

“Stay away from this broker”

Written on: 24/06/2015 by edison909 (1 review written)

After I bought the policy online, I receive the email from them I need to call them back in order to validate my details so the insurance will start, after I call 20 min waiting they said that they are going to call me back in order to validate, so again I waited they called I wasn't able to answer , I was working, so after few times of this I call they said they will call, that they cancelled the policy because it wasn't validated, they sent me email asking me to call again in order to get… Read Full Review

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★☆☆☆☆

“Useless and unhelpful”

Written on: 09/01/2015

Very poor service, they good at passing on claims to Easidrive who are not helpful at all. They cant make there mind up about if they want to help or not… Read Full Review

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★☆☆☆☆

“Acorn insurance is the worest”

Written on: 04/10/2014 by Mahameda (1 review written)

there were too quick to take the £370 diposit out of my account but find out i wasnt isured. i would never in a million years recomend any one to go with them… Read Full Review

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★☆☆☆☆

“pathetic company! ”

Written on: 25/08/2014 by mickbee89 (1 review written)

Acorn insurance were quick to take a £300 DEPOSIT out of my bank account, then write to me 7days later saying there is NO INSURANCE COVER IN PLACE! After taking a £300 deposit out of your bank anyone would automatically believe their policy is now active, however after driving nearly 300miles i recieve a letter stating i am not insured and no cover has EVER been in place!! Discusting behaviour and on top of that, my £300 REFUND WILL TAKE 3 DAYS!! So how am i suppossed to pay the £150… Read Full Review

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★☆☆☆☆

“What would I get for this incomprehensible quote”

Written on: 08/07/2014 by Lexi280 (1 review written)

Just trying to find more information about this company after receiving an astonishing quote on comparison site for £10,300.My car a 2yr old Polo is worth less than that! I have no convictions,no claims but I am aged 72.Thank goodness there are plenty of other companies able to provide insurance around £300… Read Full Review

Bmwlad26's Comment

Written on: 08/12/2014

I am trying to get a quote and hopefully insurance for my new car. I have never heard of these guys but it seems like they are specialist and don't insure the normal guy with loads of no claims bonuses. I am not that normal guy and have a bit of a bad license and after speaking to these guys they gave me exactly what I needed, this review makes no sense, they quite clearly don't want a 72 with no claims or convictions, they are trying to quote for people who cant get or struggler to get decent insurance quotes. These reviews make it harder to make a judgment, and certainly don't help me which is what I thought this site would do, I am going to go with them anyway!

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★☆☆☆☆

“WORST INSURER EVER”

Written on: 26/06/2014 by MACTYZA (1 review written)

i joined a company called "acorn insurance" once joining them i had a car accident, when contacting them to report the accident they said they had taken it down. Two days after the accident i contacted them again to find out about the courtacy car that was promised once joining them if i had an accident, it has now been six days and every time I call them they seem to put me on hold or tell me they will "call back". Recently I received a letter from them stating that they will cancel my… Read Full Review

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★☆☆☆☆

“After taking card payment for your deposit, you would...”

Written on: 15/06/2014 by abigrant (1 review written)

After taking card payment for your deposit, you would be asked to give them a call in order to validate your claims. You would then be asked a lot of personal deep questions in order to find a reason to cancel your policy. £25 will be deducted from your deposit due to no reason of yours. They surely are living on the £25 and I call that day light robbery. This company needs to be investigated… Read Full Review

Boo45Tm's Response to abigrant's Review

Written on: 14/04/2015

I was charged £78.75 for cancelling within 48 hrs. No documents had been drawn up I didn't even have a policy no. No details had been validated. Yet they had the cheek to charge me for cancelling!!! They do need investigating

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★☆☆☆☆

“£18,000!”

Written on: 08/04/2014

Just got a quote online in excess of £18,000.00. I have 11 years no claims bonus and my son has 1 year no claims bonus. My son is 19 and in full time education (university). Because he is between 17-24 and male he is automatically classed as high risk. He has a black box on his current vehicle so perhaps insurers can obtain the data recorded within the box, prior to preparing such an outrageous quotation! Acorn have quoted £18,000.00, knowing that my son is in full time university and… Read Full Review

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★★★★☆

“Driving conviciton insurance”

Written on: 20/01/2014 by qa3294 (1 review written)

I got a driving conviction, quite a bad one, I still feel bad saying it out loud. Anyway I finished my ban and started looking for insurance, I was really not looking forward to paying extra and people looking down there noses at me, but luckily I found Acorn. They made me feel very comfortable, didn't judge they just found me a great price and even said they are to help people who make mistakes. Really happy and lesson learnt!… Read Full Review

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★★☆☆☆

“Awfull”

Written on: 12/06/2013

Insurance might be expensive everywhere but with Acorn its through the roof. If you have a IN10 its even worse. If you miss a payment you have a week to make payment, yet you pay must pay a missed payment fee of £25. Customer service is not the best either, needs to be improved big time. There is no online payment/account option, so you can make payment by direct debit, automated telephone payment or through customer service. Its partner companies are Haven and Rapid Vehicle Management… Read Full Review

Okdude's Comment

Written on: 08/12/2013

Why did you go with them if they where so expensive ?

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Sarah_Barry29's Comment

Written on: 31/03/2014

its absolutely disgusting the prices they charge at acorn as soon as October comes around im leaving without a doubt!! got a new car recently and every other car insurance quoted my husband and I who are almost 40 about 420 a year...... ACORN OVER 1000!!! this cant be right but unfortunately the car has left us broke so unable to switch until our renewel date is here..... im fuming

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★★☆☆☆

“System flawed or trying to catch you out”

Written on: 23/10/2012 by nasman234 (0 reviews written)

I am in the unfortunate position of having an IN10 on my licence meaning my options are limited. After speaking to broker king (part of A & A group) who seem to inflate their prices with no actual reason, my next option was Acorn Insurance. So I bought the insurance putting everything to the best of my knowledge including to claims, one being an accident and another being a theft of vehicle. Once bought I was advised I need to call to confirm all my details. When speaking on the phone to a… Read Full Review

Abigrant's Response to nasman234's Review

Written on: 15/06/2014

They take your card payment, ask you to call them to validate your claims. They ask all sort of questions and will find a way to cancel your insurance and deduct £25 off the deposit you made. I will advice people to stay clear of them.

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