Acorn Insurance Reviews - www.acorninsure.co.uk

★★☆☆☆
2 / 5
47
26% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“BEWARE OF THEM”

Written on: 28/09/2016 by alison112233 (1 review written)

you are the worst inssurance ever poor customer service and cancel my inssurance without ask me and kept 152 pounds my deposit saying is unrefundable ,unprofossionel,pathetic inssurance beware of them people ACRON named and shamed… Read Full Review

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★★★★★

“Excelled in after care”

Written on: 14/09/2016 by HannahMacKay (1 review written)

You find out how good an insurance company are when you need to get advice or make a claim - I unfortunately had my car stolen and during a very stressful time acorn insurance excelled in there after care, concern, communication, professionalism and many many more attributes I could list - Insurance is not just about the quote you get but how they perform and I can't thank the staff at acorn enough for how they were - Top company and puts all the big companies to shame… Read Full Review

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★☆☆☆☆

“PIRATES ON BRITISH SHORES”

Written on: 13/09/2016 by caDuggan496 (1 review written)

Worst insurance brokers i have come across, reasons being would get details and look for any excuse to trick you and extract extra money from your account. Customer service is terrible, would never recommend these pirates to anyone!!! I would choose no stars if possible… Read Full Review

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★★★★★

“Efficient professional competertive ”

Written on: 13/09/2016 by orMcLaughlin188 (1 review written)

I know of a number of friends and business men that use this company and they all speak very highly of them. We at action cleaning services, with a pool of 5 company vehicles, will be switching to Acorn once our current fleet policies expires… Read Full Review

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★★★★★

“Great Service”

Written on: 12/09/2016 by Deano54321 (1 review written)

Customer service top notch as always and easy to get through to when needed. Will always thoroughly recommend Acorn Insurance. Great job guys… Read Full Review

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★★★★★

“Perfect ongoing service”

Written on: 12/09/2016 by s60ttb (1 review written)

Having been with Acorn for over 10 years I can honestly say my time with them has been faultless. Competitive premiums yes, but more than that. Having had 3 non fault claims the experience was first class. Courtesy cars provided immediately and repairs carried out without fault and quickly. Never had any issues and without doubt I would recommend them to anyone… Read Full Review

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★★★★★

“Efficient professional competertive ”

Written on: 11/09/2016 by Actioncleaning (1 review written)

I know of a number of friends and business men that use this company and they all speak very highly of them. We at action cleaning services, who have 5 company vehicles, will be switching to Acorn once our current fleet insurance policy expires… Read Full Review

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★★★★★

“Great value and friendly service ”

Written on: 11/09/2016 by Bunts22handi (1 review written)

Very competitive quote. No one likes paying for insurance but with Acorn I know that am in safe hands. The young man on the phone couldn't have been more helpful. A very friendly and professional service… Read Full Review

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★★★★☆

“No fuss and very helpful”

Written on: 11/09/2016 by Renny0126 (1 review written)

I've been with this company quite a few years and have never had a problem whatsoever. Long may it continue!!!:)… Read Full Review

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★★★★★

“No problems whatsoever”

Written on: 11/09/2016 by LoreleiMiranda315 (1 review written)

Read a few reviews and was cautious, however had no problems at all. Price was fair, person at end of phone was clear and polite and documents arrived very shortly after. My friend recommended them to me who also had the same service… Read Full Review

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★★★★☆

“Give them a go”

Written on: 10/09/2016 by JT999 (1 review written)

Seen a few bad reviews on here but they give me a good price so thought I would call and see what they were like. I had no problems and managed to get my papers quick enough and the girl was very helpful… Read Full Review

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★☆☆☆☆

“rip off insurance”

Written on: 23/08/2016 by CARLA1457 (1 review written)

PEOPLE BEWARE DONT JOIN THIS CHEAP COMPANY THEY RIP U OFF TAKE UR DEPOSIT ASK FOR MORE THEN NEVER REFUND YOUR DEPOSIT THEY ARE THE WORST COMAPNY EVER CUSTOMER SERVICE IDIOTS HANG PHONE ON YOU TWATS.END OF… Read Full Review

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★☆☆☆☆

“ACRON NAMED AND SHAMED”

Written on: 19/08/2016 by KARL111111 (1 review written)

YOU WONT GET YOUR DEPOSIT BACK AS IS INITIAL PAYMENT THEY TELL YOU AFTER THEY CANCEL IT THEIR SELFS DONT FALL FOR THE BITE COS IS A CHEAP INSSURANCE THEY ARE THE WORST EVER THEY WONT EVEN DESERVE HALF STAR BEWARE PEOPLE CUSTOMER SERVICE SO RUDE… Read Full Review

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★☆☆☆☆

“THE WORST EVER”

Written on: 18/08/2016 by NAZIBEN11 (1 review written)

PEOPLE BEWARE THIS COMPANY RIP OFF THEY NEVER GIVE YOU YOUR DEPOSIT BACK AND THEY WONT EVEN LET YOU KNOW ONLY AFTER THEY CANCEL IT THEY TOTALLY RIP OFF AVOID AS MUCH POSSIBLE PUNCH OF IDIOTS DONT FALL FOR IT COS IS CHEAP THEY ARE RIP OFF… Read Full Review

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★☆☆☆☆

“Would have given No stars, but won't allow!!!”

Written on: 18/08/2016 by Stace1487 (1 review written)

Worst Company ever- Ran into a little trouble with finances due to being in Hospital. Now I know this isn't the company's fault as it is my finances. However I rang the company to get a little help, who have the best customer Service ever (NOT) my Insurance was due on the 31st Aug for £263 I asked if I could pay £163 on the 21/08/16 then the other £100 on the 02/09/16. Was told flat out no. If the payment isn't received on the 21st my policy would be cancelled. I pay all my bills myself and… Read Full Review

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★☆☆☆☆

“DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY!”

Written on: 17/06/2016 by Keepingitveryreal (1 review written)

WITHOUT DOUBT, THE 'WORST' COMPANY I HAVE'EVER'DEALT WITH IN MY ENTIRE LIFE! These people have little or no compassion to a person's needs. They have no empathy when a person is experiencing difficulty when it comes to making payments on the policy EVEN when it is not the fault of the policy holder in question. And when I was trying to explain the problem I had in making a payment to the female member of staff, she didn't even give me a chance to explain my circumstances.Every time I went to… Read Full Review

Stace1487's Response to Keepingitveryreal's Review

Written on: 18/08/2016

Hey, I totally agree. I was in Hospital and off work for Two weeks so my wage wasn't great. I rang Acorn, who have the best customer service (NOT) and explained my situation. I was told they couldn't help me . I offered to pay most of the £263 off my Insurance then the rest on the 2nd September I was told the payment was needed for the 31st August and if the full £263 wasn't paid by the 31st August my policy would be cancelled. Worst Company ever. I mean charging £263 a month for insurance is ridiculous.

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★☆☆☆☆

“absolute rip off artists!!!!! do not ever choose...”

Written on: 03/06/2016 by sam4114 (1 review written)

Paid for a quote online!! They then made every excuse possible to say they couldn't insure me despite the quote being accepted on their website!!! then they were coming out with all sorts of rubbish trying to tell me that just because they changed my employment status to unemployed that the policy would go up by 200 alone extra for deposit and hundreds more for monthly installments, so obviously I demanded a full refund which they claimed they couldn't give me! Asked to speak to a manager only… Read Full Review

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★☆☆☆☆

“Shocked”

Written on: 28/05/2016 by Hullyf4 (1 review written)

I called for a quote with Acorn Insurance took a while to get through to the car team after being put through to different departments and the service I got from the agent was shocking. I am not going to mention names but the young man that I spoke to needs to be taken back into training. He was very nicey nice at first and assured me this was going to be the best price I was going to get anywhere which was a lie. I wanted to add my son onto my policy but was advised not to do this as would… Read Full Review

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★☆☆☆☆

“the worst ever”

Written on: 27/05/2016 by nazimkahliff (1 review written)

you are the worst inssurance ever poor customer service and cancel my inssurance without ask me and kept 152 pounds my deposit saying is unrefundable ,unprofossionel,pathetic inssurance beware of them people ACRON named and shamed… Read Full Review

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★★★★★

“Simply the best ”

Written on: 18/05/2016 by stevenwhittaker (1 review written)

No long calls waiting to get through to customer service. Staff were friendly and quick dealing with my query twice I had to phone . I will definitely be staying with this insurance company for the rest of my driving years 5 stars truly recommend to my family and friends… Read Full Review

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