Acorn Insurance Reviews - www.acorninsure.co.uk

★★☆☆☆
1.9 / 5
53
23% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“DO NOT USE THIS COMPANY!!!!!!”

Written on: 18/11/2016 by 10Rollins (1 review written)

Have had to report this "company" to the financial ombudsman. They have not once, twice but three times cancelled my car insurance without notice or genuine reason (so I was driving illegally with children) they persuade you to re-insure and promise to refund previous deposits and payments (still waiting) there are people in prison for lesser crimes than this company has committed. Fortunately I was not involved in any accident or had my car impounded by the police. Lesson learned never go for… Read Full Review

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★☆☆☆☆

“I took a policy out with them on 3 rd of December. I...”

Written on: 12/11/2016 by Nothappy16 (1 review written)

I took a policy out with them on 3 rd of December. I paid £149 deposit. They sent me an email to stay that the will contact me in 6 working days. Three working days later they sent an email to say that my policy had been cancelled. When I call the call centre they could not give me a valid reason for this . They are refusing to pay the £149 back and when I asked to speak to a manager they put the phone down the phone down on me. I want horrified to see that this had happen to a lot of people… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 07/11/2016 by 125Humphries (1 review written)

Please, do not go near this company. Acorn is a rip off insurance company. Unlike other insurance companies, Acorn do not insure you immediately, or sends you a certificate of insurance rather they would send you an email that they would contact you in 6 working days to validate your details before your insurance starts with them. They would ask you to contact DVLA and obtain your digital drivers licence information and upload same to them, and on the event that you cancel your insurance… Read Full Review

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★☆☆☆☆

“Motor Insurance Certificate”

Written on: 28/10/2016 by AnikaHill417 (1 review written)

DO NOT JOIN THIS COMPANY. There customer service is very poor. I contacted them many times, by telephone, text, and letters. They take my money, and will not issue my Motor Insurance Certificate to be insured on the road. I refused to make any more payments until they do so. Surprisingly, not received any cancellation notice from them either. Had to take my insurance elsewhwere. AVOID AVOID AVOID AVIOD. Ex Acorn Insurance customer… Read Full Review

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★☆☆☆☆

“shocking”

Written on: 16/10/2016 by 398Steele (1 review written)

Took my money without hesitation then cancelled my policy and know refusing to refund me my money. shocking shocking shocking… Read Full Review

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★☆☆☆☆

“Terrible customer service, have a sister company...”

Written on: 02/10/2016 by Markw1974 (1 review written)

Terrible customer service, have a sister company called Haven and like trying to pass the buck between the two. If you are in a non fault accident they will charge extra premium regardless of your next vehicle & charge £100 cancellation fee, which is unrecoverable from other insurer. Would avoid this company like the plague… Read Full Review

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★☆☆☆☆

“BEWARE OF THEM”

Written on: 28/09/2016 by alison112233 (1 review written)

you are the worst inssurance ever poor customer service and cancel my inssurance without ask me and kept 152 pounds my deposit saying is unrefundable ,unprofossionel,pathetic inssurance beware of them people ACRON named and shamed… Read Full Review

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★★★★★

“Excelled in after care”

Written on: 14/09/2016 by HannahMacKay (1 review written)

You find out how good an insurance company are when you need to get advice or make a claim - I unfortunately had my car stolen and during a very stressful time acorn insurance excelled in there after care, concern, communication, professionalism and many many more attributes I could list - Insurance is not just about the quote you get but how they perform and I can't thank the staff at acorn enough for how they were - Top company and puts all the big companies to shame… Read Full Review

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★☆☆☆☆

“PIRATES ON BRITISH SHORES”

Written on: 13/09/2016 by caDuggan496 (1 review written)

Worst insurance brokers i have come across, reasons being would get details and look for any excuse to trick you and extract extra money from your account. Customer service is terrible, would never recommend these pirates to anyone!!! I would choose no stars if possible… Read Full Review

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★★★★★

“Efficient professional competertive ”

Written on: 13/09/2016 by orMcLaughlin188 (1 review written)

I know of a number of friends and business men that use this company and they all speak very highly of them. We at action cleaning services, with a pool of 5 company vehicles, will be switching to Acorn once our current fleet policies expires… Read Full Review

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★★★★★

“Great Service”

Written on: 12/09/2016 by Deano54321 (1 review written)

Customer service top notch as always and easy to get through to when needed. Will always thoroughly recommend Acorn Insurance. Great job guys… Read Full Review

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★★★★★

“Perfect ongoing service”

Written on: 12/09/2016 by s60ttb (1 review written)

Having been with Acorn for over 10 years I can honestly say my time with them has been faultless. Competitive premiums yes, but more than that. Having had 3 non fault claims the experience was first class. Courtesy cars provided immediately and repairs carried out without fault and quickly. Never had any issues and without doubt I would recommend them to anyone… Read Full Review

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★★★★★

“Efficient professional competertive ”

Written on: 11/09/2016 by Actioncleaning (1 review written)

I know of a number of friends and business men that use this company and they all speak very highly of them. We at action cleaning services, who have 5 company vehicles, will be switching to Acorn once our current fleet insurance policy expires… Read Full Review

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★★★★★

“Great value and friendly service ”

Written on: 11/09/2016 by Bunts22handi (1 review written)

Very competitive quote. No one likes paying for insurance but with Acorn I know that am in safe hands. The young man on the phone couldn't have been more helpful. A very friendly and professional service… Read Full Review

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★★★★☆

“No fuss and very helpful”

Written on: 11/09/2016 by Renny0126 (1 review written)

I've been with this company quite a few years and have never had a problem whatsoever. Long may it continue!!!:)… Read Full Review

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★★★★★

“No problems whatsoever”

Written on: 11/09/2016 by LoreleiMiranda315 (1 review written)

Read a few reviews and was cautious, however had no problems at all. Price was fair, person at end of phone was clear and polite and documents arrived very shortly after. My friend recommended them to me who also had the same service… Read Full Review

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★★★★☆

“Give them a go”

Written on: 10/09/2016 by JT999 (1 review written)

Seen a few bad reviews on here but they give me a good price so thought I would call and see what they were like. I had no problems and managed to get my papers quick enough and the girl was very helpful… Read Full Review

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★☆☆☆☆

“rip off insurance”

Written on: 23/08/2016 by CARLA1457 (1 review written)

PEOPLE BEWARE DONT JOIN THIS CHEAP COMPANY THEY RIP U OFF TAKE UR DEPOSIT ASK FOR MORE THEN NEVER REFUND YOUR DEPOSIT THEY ARE THE WORST COMAPNY EVER CUSTOMER SERVICE IDIOTS HANG PHONE ON YOU TWATS.END OF… Read Full Review

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★☆☆☆☆

“ACRON NAMED AND SHAMED”

Written on: 19/08/2016 by KARL111111 (1 review written)

YOU WONT GET YOUR DEPOSIT BACK AS IS INITIAL PAYMENT THEY TELL YOU AFTER THEY CANCEL IT THEIR SELFS DONT FALL FOR THE BITE COS IS A CHEAP INSSURANCE THEY ARE THE WORST EVER THEY WONT EVEN DESERVE HALF STAR BEWARE PEOPLE CUSTOMER SERVICE SO RUDE… Read Full Review

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★☆☆☆☆

“THE WORST EVER”

Written on: 18/08/2016 by NAZIBEN11 (1 review written)

PEOPLE BEWARE THIS COMPANY RIP OFF THEY NEVER GIVE YOU YOUR DEPOSIT BACK AND THEY WONT EVEN LET YOU KNOW ONLY AFTER THEY CANCEL IT THEY TOTALLY RIP OFF AVOID AS MUCH POSSIBLE PUNCH OF IDIOTS DONT FALL FOR IT COS IS CHEAP THEY ARE RIP OFF… Read Full Review

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