Written on: 24/08/2013 by TheUnicorn (1 review written)
I used to have an AA car policy which I cancelled this year after discovering that I could get better comprehensive cover for around 40% less than what The AA had quoted.
Despite the fact that I had cancelled in writing before renewal, The AA started sending threatening letters and phone calls about missed payments (fortunately I was shrewd enough to cancel the direct debit via my bank in good time to ensure no payments went out). I felt that the AA was well out of line so, lodged a formal complaint and guess what… more phone calls and now nasty text messages.
Having done some research I realize that The AA has been treating lots of their customers badly. Where is the Office of Fair Trading when there’s a clear pattern of rip-off behaviour? I bet they are waiting for BBC Watchdog or Rogue Traders to do all the hard work so that they can step in at the last minute and claim the glory.
As rated by our community of reviewers
" Lying theifs " Read More
" Car insurance renewal " Read More
" Shocking, rubbish customer service! " Read More
" Not competitive original quote. " Read More
" Good service " Read More