eRentals.co.uk - www.erentals.co.uk

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eRentals.co.uk - www.erentals.co.uk
★★★★☆
4.2
94.0% of users recommend this
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Latest Reviews

“Really good service ”

★★★★☆

written by neCleveland262 on 09/07/2017

All went well quick, efficient service, I was given a larger car than I requested, not something I would have chosen to drive but it worked out great. It was tight to get out of my parking space, not all parking was tight. The staff were on the ball and noticed and came immediately out and moved a car to help me Very good location and quick pickup

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“Prague car hir”

★★★★☆

written by 270Gardner on 18/04/2017

It was easy to book the car. The agent at the airport was brilliant. The return process was very impressive.

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“Nice and easy ”

★★★★★

written by MauricioBoyd on 03/01/2017

Staff were great :) very friendly even though they were working around the Christmas holidays

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“Excellent booking service”

★★★★★

written by 411Ford on 30/10/2016

Easy service to use. Clearly outlined. Got me the best price available. I would recommend this website to friends and family.

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“Easy and cheap as usual”

★★★★☆

written by on 18/05/2016

I have used this website several times ehen renting cars un denmark.The service is very good in this country. I have used the same website in some holiday destinations in Other countries, in Ibiza , Canary Islands, Menorca....and in these holiday destinations be careful with the hidden expenses(mainly fuel) That is the policy of the actual car hire company, not the website...but do double check their fuel policy first

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“Easy booking good service ”

★★★★★

written by abuniklas on 25/02/2016

Easy to book. Nice car. Good service. The car was almost brand new and I had no issues whatsoever with it. I would definitely use the same car rental again.

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“Good value - but take the extra insurance”

★★★★☆

written by Smithpo395 on 07/11/2015

Pretty satisfied with it overall. Great way of comparing prices and getting a good deal. Only down sides are that excesses are ridiculously high and charges for any fines etc. are crazy! Also check the actual location of the hire car company - we ended up having to catch a taxi to what we thought was an airport pick up...

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“Best Rental Experience Ever!”

★★★★★

written by Alerji on 11/10/2015

My recent car rental with eRentals was by far the best rental experience I’ve ever had (in over 40 years)! From my initial booking through ERentals, onto Alamo, and then to Enterprise, I received nothing but excellent customer service. The young man at the Heathrow Terminal 2 reception desk could not have been more pleasant; likewise the young lady at the vehicle pick-up point. Drop-off upon return was equally pleasant. The “out/in” process was also extremely efficient. To cap it all, the price was unbeatable! Well done to the whole team. I would have no hesitation in using Enterprise again, and will also be recommending Enterprise to my friends.

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“Car seat rental”

★★★★★

written by SusanPryce on 12/11/2014

Car hire firms in torrevieja are now offering free baby seats with each rental.The cost of renting two baby seats from our car hire company was 94 euro where as Ryan air did a deal of 30euro return for the two baby seats but as you can imagine this was a huge inconvenience.Even though the service and car we got were exceptional we would have to search for a car hire rental that does not charge for baby seats.

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“Our first impressions were thankfully not confirmed”

★★★★☆

written by 108Clifford on 04/10/2014

Our flight to Larnaca arrived early so we were relieved to find a Hire Companies Rep willing to help even though he wasn't there to meet us. He took us on a 10 minute drive to the Car Hire Depot where we had to wait 3/4 of an hour to complete the paperwork because there was only one person dealing with it all. In fact it was quite chaotic because returns were arriving all the time too.Eventually we were supplied with the Ford Focus hatchback that we had ordered and off we went. The vehicle performed well despite being 3 years old, and our 4 large cases just fitted into the rear compartment. It's return to the Depot was much more straightforward and we were soon delivered to the Airport for our flight home.

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“Brand New Car!”

★★★★☆

written by on 21/08/2014

Very satisfied with car hire, received a brand new peugeot (not expected). The car was excellent, air conditioned. The service all round was very good, would use again and recommend to family and friends.

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“READ THE REVIEWS AND STAY AWAY FROM THIS VOWBOY...”

★☆☆☆☆

written by XiomaraDalton151 on 19/08/2014

Picked up an old beat up Ford Focus from Malaga Airport with 130000 on the clock. The car should have been a Focus C Max. The driver didnt have one. He took 490 euros for deposit and fuel. He gave me a blank contract that states a Ford Focus C Max The extreme smell of diesel caused distress to my pregnant girlfriend and 5 year old son that when the smell didnt go away or stop we were forced to request a refund. This was agreed and I would get a refund and the cost of an alternative with another company. The car was taken back to airport where no deposit refund was given. I then went to 6t who gave me a smart clean fragrant Meriva with Bluetooth. After 2 weeks I have still not had refund as above or return of deposit or return of unused fuel. Almost 30 - 40 emails. SERVICE, PRODUCT AND HELP.... THE WORD WAS REMOVED Nice car with Sixt wasnt anymore expensive. Dont ruin your holiday. !!!!!!

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Carrentals01's Comment

Written on: 28/08/2014

Hi there.

I have contacted our Customer Support and they are now working with you to resolve this issue. You should have heard from their Director of Customer Services by now aswell.

Kind regards

erentals.co.uk

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“Efficient service. Clean tidy car. Great value.. ”

★★★★★

written by feadagdubh on 10/08/2014

From booking online to the last day of our holiday, we didn't have a hitch! We were met at the airport on time, given a warm welcome to Kos.. And were on our way with in 20 minutes. The car was clean tidy an well cared for. I will not hesitate in using and recommending the company to friends and family.

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“Quality cars at a good price”

★★★★☆

written by SaudiPrincess on 01/08/2014

Easy booking online. Prompt pick up at airport. Quick and efficient staff to complete paperwork and check over the car. New car in very clean condition. Would use this firm again !

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“Value for money”

★★★★☆

written by GabrielDavis85 on 31/07/2014

New car which matched / exceeded the booking description as easily the cheapest price . The meet and greet service was excellent and we were on our way quickly

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“Good, no frills”

★★★★☆

written by on 31/07/2014

Arranged and collected our car at 4am - and this was managed by a local Herts employee...all good and professionally managed. Collection & drop off were fine and as agreed. On our return however, I did hear of someone who had to wait 2 hours for collection of their vehicle...... The car we had was pretty old - had done in excess of 100K KM but was mechanically sound and no problem at all. All in all a good experience and would recommend.

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“Good and easy to use”

★★★★★

written by shakey64 on 25/07/2014

All went well from start to finish. Easy rental at Airport and drop off etc at good cost.

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“reasonably good”

★★★☆☆

written by EdnaEverage on 23/07/2014

car was great tho' not what we expected. would prefer to know the actual model. was annoyed at need to return it empty as inevitably you don't want to risk it and end up paying loads extra fuel.

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“Found the best deal for a one way trip!”

★★★★★

written by AleahMcNamara70 on 22/07/2014

All the other companies were asking between $100 to $150 per day for a one way trip San-Fransico to LA but this company found the best deal, I paid a total of $39 per day.

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Mehdi.noori's Comment

Written on: 26/08/2014

Hi, Which company was the car provider? I got a deal from this website from Fox Rent A Car, and the drop off fee seems to be around $500 for this company.

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“Toulouse car hire firm”

★★★★☆

written by Bentleywh165 on 18/07/2014

The erentals part of the procedure went fine. The problem was when I got to Citer/Enterprise desk at Toulouse; I had booked in April, this was July and they had drop off point as Rodez, not Beziers airport and told me it wasn't possible to drop off the car there. It took 30 minutes to sort this out; they said I could leave car at Monpellier but I pointe dout that this was several hours from the airport (and no public transport link to my knowledge). In the end they made a phone call and said it would be OK. Not given any info about where to leave car and when we got to Beziers 8 days later, there is a place to leave car and marked bays, though not given code to raise barrier so had to ask passing motorist. No one on desk but there was an enterprise desk, so why I was told I couldn't drop off car there is a mystery. Unpleasant start to holiday

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Asked by Portherewecome on 28th June 2014 Report this content
Do I need to pay for excess insurance on CDW and Vehicle Theft Waiver? I'm not sure if it is covered in the regular hire charge as I can't find excess amount on site. ( it is usually about 700euros on other sites. ) I'm travelling to Portugal and intending to pick vehicle up from Faro airport. Thanks in advance for any help anyone can offer.

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Answers (6)
Report this content Familyof7 Written on: 30/06/2014
Hi, we took out excess waiver protection as the excess is set by the individual hire companies & some hire companies can be quite high. I would advise that you first check with your home insurance company as sometimes your policy provider can do this cheaper, but definitely worth taking out- you don't want any nasty surprises! You do not need separate CDW insurance though this is included in the price. If you look on the site under FAO most of it is explained there. Hope this helps.
Report this content lilikos123 Written on: 30/06/2014
It's optional to include the excess insurance and theft waiver. Without it you are responsible for the excess (typically the first £500) of any damage or theft claim. I never use it myself but it's a personal choice.
Report this content myhighrider Written on: 30/06/2014
this is a totally optional and personal choice, I personally don't use it, but as I say it is down to your individual choice.
Report this content GrumpyToo Written on: 30/06/2014
Mine was a UK rental. I did not book directly with eRentals, but with Atlaschoice. They placed the car rental through eRentals (I ended up with Europcar) and the excess insurance with Questor. I do not know the local rules and practices in Portugal. I advise you to check with eRentals. I rent a lot in the Canaries, where the companies I use include all insurances. However, next week I am off the the USA and will take out independent excess insurance before I go. MSE's web site has good advice and a link to a good price comparison site. Have a great holiday!
Report this content bruno27 Written on: 01/07/2014
I always take out a separate access insurance, this is normally much cheaper. The company I use is icarhireinsurance, there cover is around £40 per annum. Would suggest you check their site
Report this content Portherewecome Written on: 01/07/2014
Thanks to all who took the trouble to reply. I checked on the site and the excess was 900+Euros. I've found an insurance provider that has covered me for the excess for £21 for the 11 days hire, so feeling more relaxed now! Thanks again for your advice.
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Asked by mamune on 29th January 2014 Report this content
I want to book a people carrier from Heathrow airport. Is it reliable?

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Answers (8)
Report this content Skelm49 Written on: 30/01/2014
It depends which company. And do take out an insurance that covers you 100% so no own risk. Don't touch Green Motion, I had a very bad experience with them.
Report this content GrumpyToo Written on: 30/01/2014
I used Atlas who used eRentals who used Enterprise. Enterprise were expecting us. Hope this helps.
Report this content gingernut Written on: 30/01/2014
I haven't used eRentals at Heathrow, but I used them at Stansted and although they were the cheapest rental firm by far, they were not located next to the airport, so I had to pay for a shuttle bus to one of the hotels. This wasn't clear when I made the booking. I recommend checking where they are located and whether you need to get (and pay for) a shuttle bus. Other than that, they were reliable, polite and friendly. I took out the cheap insurance that they offered and they checked the car thoroughly on its return and found a stone chip, which apparently wasn't there before, so I had to pay for a new windscreen and claim it back on their insurance.
Report this content bruno27 Written on: 30/01/2014
Hi. I have only used eRentals at two Turkish airports, the pick up and drop off worked fine - it tends to be an individual holding a board, good cars and a very reasonable price
Report this content Shortie53 Written on: 30/01/2014
Though I did not hire a people carrier I found eRentals to be efficient and reliable. My car was waiting for me and I was dealt with efficiently and promptly allowing me to continue on to my destination quickly. I can recommend using eRentals.
Report this content capnjohn Written on: 30/01/2014
I have hired from a variety of UK airports over the years. As long as you stick with a rental company whose name you recognize, there shouldn't be any issues with reliability.
Report this content Traveller2920 Written on: 30/01/2014
I have booked with Atlas/erentals several times in different cities in the US and have always gotten a great deal and a great car. I have never had any trouble and the rental companies are ready for me when I get there. For anyone travelling to the US be sure to have your passport when you pick up your car. The car companies are big sticklers for this. Hope this helps.
Report this content myhighrider Written on: 02/02/2014
I have never hired from erentals for this country but I have used them a lot of times abroad and they have always given me great service if this helps.
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