eRentals.co.uk Reviews - www.erentals.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★★★★★

“Good and easy to use”

Written on: 25/07/2014 by shakey64 (1 review written)

All went well from start to finish. Easy rental at Airport and drop off etc at good cost… Read Full Review

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★★★☆☆

“reasonably good”

Written on: 23/07/2014 by EdnaEverage (1 review written)

car was great tho' not what we expected. would prefer to know the actual model. was annoyed at need to return it empty as inevitably you don't want to risk it and end up paying loads extra fuel… Read Full Review

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★★★★★

“Found the best deal for a one way trip!”

Written on: 22/07/2014 by AleahMcNamara70 (1 review written)

All the other companies were asking between $100 to $150 per day for a one way trip San-Fransico to LA but this company found the best deal, I paid a total of $39 per day… Read Full Review

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★★★★☆

“Toulouse car hire firm”

Written on: 18/07/2014 by Bentleywh165 (1 review written)

The erentals part of the procedure went fine. The problem was when I got to Citer/Enterprise desk at Toulouse; I had booked in April, this was July and they had drop off point as Rodez, not Beziers airport and told me it wasn't possible to drop off the car there. It took 30 minutes to sort this out; they said I could leave car at Monpellier but I pointe dout that this was several hours from the airport (and no public transport link to my knowledge). In the end they made a phone call and said… Read Full Review

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★★★★☆

“It was easy to book!”

Written on: 08/07/2014 by 114Pennington (1 review written)

Very straightforward booking, no hassle. Very helpful staff when collecting car. Would recommend to others. Only down side was car wasn't full on collection...to bars off full which I assume they charged the previous customer for but didn't bother to fill it up before I arrived for some reason… Read Full Review

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★★★★★

“Easy and friendly”

Written on: 08/07/2014 by RhodesMK (1 review written)

On arrival everything was ready for us, simple pick up and drop off. The staff were very friendly and helpful and gave good instruction on finding our destination. We had no problems with the car and were offered options like Sat Nav, but these were not thrust on us. We would defiantly use them again… Read Full Review

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★★★★☆

“Heathrow Rental”

Written on: 06/07/2014 by 273Dobson (1 review written)

Went smoothly, but being off-site meant that it takes a long time to get there and back. (45 mins) if you miss the shuttle bus. Annoyed I had to pay for shuttle bus. Should be included as for 2 people. It added 20GBP… Read Full Review

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★★★★☆

“Good, I'm Happy”

Written on: 02/07/2014 by OliverBradford (1 review written)

Good service, quick and easy… Read Full Review

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★★★★☆

“Clear and fast”

Written on: 28/06/2014 by Heroatcar (1 review written)

Easy and fast to book. I did not have any problems with collecting a car. However, I had a little problem to find a place to collect a car… Read Full Review

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★★★★★

“Best service ever!”

Written on: 24/06/2014 by Mandarine29 (1 review written)

Very cheap and quick service on check in. Friendly service and they drove back to where I wanted to go. That was brilliant !!… Read Full Review

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★★★★☆

“Lisbon Car Rental”

Written on: 24/06/2014 by Morsefp229 (1 review written)

Car in good condition, Had to drop car off away from airport at rental office - fairly difficult to find. Taken to airport quickly. Would use them again… Read Full Review

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★★★★☆

“good customer service using thrifty,easy collection...”

Written on: 22/06/2014 by cliffordhart (1 review written)

good customer service using thrifty,easy collection and drop off at the airport, good car and good price with no hidden charges… Read Full Review

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★★★★★

“Seamless service with quality cars”

Written on: 21/06/2014 by Ariab394 (1 review written)

From booking a car for my holiday, pick-up at the airport of choice, right to returning the car, was seamless. The change of flight times were not a problem and I was very grateful that the company didn't make an additional charge. I was thankful of the emails keeping me updated and reminding me nearer the holiday date, of the important documents that were required. The staff were helpful and courteous at the collection point. I would like to suggest that each car has a detailed map, this I… Read Full Review

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★★★★★

“Makes it Easy”

Written on: 18/06/2014 by Reevesvg157 (1 review written)

Easy to find collection point close to airport terminal. Upgraded to larger car without even expecting it at no additional charge. Returned car to same car park....makes it easy. Simple to book on-line… Read Full Review

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★★★★★

“Best prices”

Written on: 03/06/2014 by aviszneki (2 reviews written)

The whole booking process was easy, straight forward and probably the cheapest prices I ended up with. I can recommend it to everybody… Read Full Review

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★★★★☆

“Car Hire Review”

Written on: 02/06/2014

It was extremely easy to book on line. The emails were received promptly and provided all of the relevant information, possibly too much as there were a lot of pages to print off. The collection desk was easy to find at the airport and the person that we meet was helpful. However they did not require all of the documentation requested. We did travel on toll roads, the cost of which are allocated to the car. We could not be told of the cost for this just that it would be charged to our credit… Read Full Review

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★★★★★

“Simple booking, easy pick up and drop off and good car.”

Written on: 01/06/2014 by Wyatt1950 (1 review written)

Title sums it all up. Made the holiday more enjoyable. Almost brand new car and very efficient pick up and drop off for an island that needs a car to enjoy it to the full… Read Full Review

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★☆☆☆☆

“Be Careful”

Written on: 19/05/2014 by Karly493 (1 review written)

Booked car hire from Antalya airport through erentals. Was told it would be a meet and greet service. No one at airport to meet us and we waited a further half hour after arriving. Finally found someone who spoke both Turkish and English and they rang the car hire company that erentals had booked the car through, apparently called Essence Car Hire. In fact their name was Assist, no Essence, and the office was 10 minutes drive from the airport. Had to wait for someone to come and collect us… Read Full Review

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Erentals06's Comment

Written on: 22/05/2014

Hi there,

I work for Errentals.co.uk and was alarmed to read this post as we take pride in providing excellent customer support. I would also like to re-iterate that we are a price comparison site and work with a number of suppliers but take our supplier relationships very seriously and would want to know about any partner that did not come up to standard or if anyone has any issues we should know about.

Please contact our customer support directly pleases contact us via our contact us page on our site and we will deal with your queries immediately.

Kind regard,
Customer Support

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★☆☆☆☆

“Not Impressed and didn't even get to the car!”

Written on: 28/04/2014 by 340Drew (1 review written)

Not Impressed! Didn't even get to the car!! The booking process was just a way to make money, I walked and took my money with me, before continuing down a road that felt very uncomfortable. As per everyone else, I was lured in by the competitive price generated via the 'CarRentals.co.uk' site - I booked and paid in full and quickly received an email stating they would be in touch within 24hrs with a confirmation of my booking (once they had spoken to their partners). 24hrs later I get… Read Full Review

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Erentals06's Comment

Written on: 07/05/2014

Dear customer

Thank you for your email, we understand your point.

Please accept our apologies for the inconvenience this has caused you. A lot of car hire companies work on an On Request basis during the summer or other peak periods. This means that they will advertise the cars as they do hope that if that car is selected they will then go to the car hire fleets that supply them and these companies will have cars available for this time.

Unfortunately sometimes cars are not available and the supplier then come back to the customer to advise them that the booking has not been fulfilled and in most cases they will try to offer you an alternative car if there are any available, although this can be sometimes at a higher price.

Normally car hire suppliers don't take any money for a car that is on request, they will still take your credit card details but they normally only take payment once they have confirmed that the car is available.

We advise customers to book well in advance to avoid disappointment, although sometimes in some very popular locations this is not always a guarantee either.

If you would like to speak to someone regarding your experience please email us.

Kind regards
Customer support

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★★★★☆

“flexibility, cheap, happy”

Written on: 28/02/2014 by 150Calhoun (1 review written)

The pick uo from the airport was very easy, even driving on the left side in Cyprus was pretty easy with a rented car. In case of acident, you have the insurance ! The most important thing is the flexibility you have with the car, but in the town and big cities the most unpleasant thing is finding a parking place ! But overall it was a very good experience and I can't wait to hire another car for my next holiday !… Read Full Review

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