written by IsisHurley on 20/05/2015
Booked a car for 3 days in manila during my vacation, their driver gave me innova with door, and damaged front. paid a 10,000 pesos refundable deposit tru our debit card before they swipe, driver confirmed with his office and said it was okay. execute the payment and paid a rent in cash as well without knowing that it will be the beginning of our headache. after 3 days i returned the car clean and safe without any scratch during my rental period. after 3 days we call them and confirmed that they will cancel and give us a refund as agreed. but after 2 weeks, after 3, 4 5 no refund arrived to our account. until now 2 months they just keep on promising my money will return but nothing- they will just avoid your call!!!!...SO IF I WERE YOU BE CAREFUL WITH Viajero Rent-A-Car Philippines.
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