Helped me through everything i was unsure of, went through additional insurance for peace of mind. Definitely recommend

great help by rebooking a new car after the 1st try went wrong.

I needed to change the drop off time to the next day. The staff on the phone was really helpful and did all the steps with me plus another recommendations and advice for my upcoming booking. Great customer service! Highly recommend

Huge thanks to agent, I changed my order via live chat 20 hours before the car was collected. Veery fast and Professional service.

I would like to thank them for assisting me in the modification of my booking further to Delta modifying my connection flight. He was effecient, polite and professional. Thanks again

Prompt service, Very helpful on chat when I had to cancel booking around 3 days before pick up

Just wanted to point out the excellent client service they have. I had made an error while making a reservation and he not only fount it but quickly fixed it. Very professional and friendly, they saved my day.

I lost some invoices and starting be a desperate.  I got extremely fast and good service. I really can recommend VIPCar rental!

She was amazing! Polite helpful and answer to all my questions immediately! Thank you

Hello, I had a problem with the payment of my reservation. After a short conversation with the support team, I received other way to proceed the payment. So after two minutes I had booking for my car. Recommend strongly VIP car rental!

Yesterday I made a reservation and didn't receive the confirmation of it. I contacted you through the chat and was attended to. She was very helpfull as she detected the mistake I made by including a different letter in my email address. She immediately sent me the voucher where I could see the error and afterwards sent the information to the supplier to make the correction and also made me to review the rest of the data to confirm that all else was correct. She was also very nice in the way she manage the situation. I am used to recognize the people when they provide a good service and deserve to mention it. Thanks.

Roman Padilla helped me. Very fast and quickly helped with my problem.

Found the hire desk no problem well signed in airport (Schiphol) ,staff were so friendly and helpful.Car was spot on for our needs added bonus of satnav. Would highly recommend ????????

We were met at stone town airport in zanzibar on time drivers permit had alreasy been bought at no extra cost to us all paper work was signed iff v quickly no queueing or hidden extra costs highly recommend this company

He was fast and helpful. He was able to help answer my queries very quickly and assured me that my reservation was in order. Thank you!

Railway strike in Spain but had to go from Sevilla to Malaga: Best solution: take a rental car from via VIP Cars. all good - nearly 40 km on the highway: farmer strike in Spain = highway blocked. Due to the navigation system and good (fast ;-) ) car AND the in-time transfer from return station to airport: was still at gate 5 min before closing Puh - lucky me and that on a Friday in a foreign country. Pick-up, return, after rent service, .. : all ok !

Agent was very helpfull with my problem, i was able to get what i wanted. 

Had to cancel car hire as dates changed - contacted and offered alternative dates at similar cost - very helpful service which saved us time and effort rebooking. Thanks for the followup call

Rapide et efficace à l écoute réponse rapide