VIP Cars Reviews - www.vipcars.com

★★★★☆
4.1 / 5
436
88% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Horrible experience”

Written on: 18/03/2017 by DominiqueAnderson (1 review written)

Reserved a car only to be left without a car at the last minute. They Tried to upsell a much dearer rental than the one I reserved. This was a bad, stressful experience. Don't rent through this company. I did not like that the representative was pushy and rude. I did not like that they could not provide the car listed online that I reserved. I didn't like that they did not offer a replacement car at the same price that I reserved. The company that I did eventually rent through could provide… Read Full Review

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★★★★★

“Very good quality car for a good price, good service”

Written on: 07/02/2017

I had once again a very good experience, hiring a car at hertz haifa through VIPcars. The car was very new, clean and in excellent condition. they even gave me an upgrade to a bigger car for free. Nice people good service and next time I will book a car via VIPcars for sure… Read Full Review

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★★★★★

“Satisfaction with VIP Cars”

Written on: 06/01/2017 by IsisClifford232 (1 review written)

As an engineering consultant based in the Western Cape in South Africa I travel extensively throughout South Africa and have used VIP Cars as my broker for car hire for more than 4 years. In this time which involves around 20 to 30 rentals I have only good experience with the implementation of my rental request , availability of my chosen vehicle group, excellent value for money and overall professionalism relating to the booking as well as follow up to ensure my complete satisfaction. Well… Read Full Review

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★★★★★

“VIP CARS ARE THE BEST”

Written on: 05/01/2017 by KennedyMcGraw (1 review written)

I highly recommend VIP rental car, they give outstanding service, excellent customer service, very reliable and caring staff, good clean cars which are always ready on time. I give them a 5 star rating!!! Only use VIP cars which have cars world wide, they are the best!!!… Read Full Review

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★★★★☆

“The confidence ”

Written on: 23/09/2016 by 246Roth (1 review written)

I am a happy to coop with your company , its comfortable service and quality . I am hope for your company the success and your car rent price acceptable . I am hope to not change to another company , Because before I was rent the car from the airport and the rent prices very high . And I found your coop. very trust… Read Full Review

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★☆☆☆☆

“BE AWARE BE AWARE BE AWARE ”

Written on: 07/09/2016 by rnRichards181 (1 review written)

BE AWARE BE AWARE BE AWARE  all they do is take your order and put bidding with different company at your destination, then they will get you cheapest they will find, and they won’t confirm your booking till they get the cheapest car in the market, here some points of my experience with them After the booking online, they changed the confirmation without letting me aware, plus they immediately charged theirs booking fee before I agreed on the rented car First my reservation was changed as… Read Full Review

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★★★★☆

“it was a good experience”

Written on: 19/08/2016 by yyNewman102 (1 review written)

Good afternoon, It was nice experience but I wanted BMW instead they gave me NISSAN latest model 2016, overall it was a good experience about online bookings for car rental. Best regards … Read Full Review

Kalnouil's Comment

Written on: 07/09/2016

BE AWARE BE AWARE BE AWARE
This co all they do is take your order and put bidding with different company at your destination, then they will get you cheapest they will find, and they won’t confirm your booking till they get the cheapest car in the market, here some points of my experience with them
After the booking online, they changed the confirmation without letting me aware, plus they immediately charged theirs booking fee before I agreed on the rented car
First my reservation was # 53420410 then they changed it to res # 15116266 as first one co refused to give them a car, then they found a second cheap co. called Pandora car hire in Istanbul Turkey, I arrived in Istanbul and below my notes about this vipcars co.
1. there were no meet and greet as they promised
2. my nephew -whom lives in Turkey and had a local phone- had to call the Pandora co. agent for several times, and the agent with the car came late to meet us for 1,5 hour delay
3. the car were filthy inside and out and has many damages
4. the ac wasn't working and that was the main reason to refuse the car -not as falsely claimed by this unprofessional co. Pandora, that I refused the car because it was 2010 model-, I have my mother with me whom 78 years old and 2 kids and there was no way to accept the car to drive in the summer without the ac working
5. the service engine sign was on
6. the agent want to charge me extra 50 euro of the agreed amount, which I accepted if the car were safe to drive

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★☆☆☆☆

“They stole my deposit!!!”

Written on: 04/07/2016 by pettersen87 (1 review written)

Reserved a car from vip cars.. they withdrew the deposit from my visa right away.. then when i canceld my reservation 2 days later they dont anwser my mails and i have not seen anything to my deposit, they are just agents and take no responsebility... Stay clear of this company!!… Read Full Review

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★★★☆☆

“I was happy overall with the rental agency. The...”

Written on: 06/03/2016

I was happy overall with the rental agency. The service at the desk was quick but not very courteous… Read Full Review

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★★★★☆

“Good overall, but limited country support”

Written on: 06/03/2016 by Rose349 (1 review written)

Good overall, with as promised service and good car condition. But service centre not available in my country… Read Full Review

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★★★★★

“Good”

Written on: 04/03/2016 by jammyangsumalin (1 review written)

Easy to get the car at the airport, cheapest price than other company… Read Full Review

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★★★★☆

“Hassle free rental”

Written on: 01/03/2016 by LaurieWright (1 review written)

We recently rented an SUV which we collected from Salt Lake City airport. Everything was handled efficiently when I arrived to collect the vehicle. There were several complications with our requirements, and these were all well handled by the stall on the Alamo check-in desk. Their focus on customer service was clear in all the dealings I had with them. I would have no hesitation in using this service on my next visit to ski in Utah… Read Full Review

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★★★★★

“Great easy clean ”

Written on: 25/02/2016 by OmarFlores (1 review written)

Great, easy, good customer service would recommend to a friend. Could have been cheaper but that's okay. Strange that I had to make a review this long.....not the easiest process. Maybe they should review this… Read Full Review

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★☆☆☆☆

“No Car - Appalling Service and Back-up”

Written on: 09/02/2016 by Julene (1 review written)

We arrived at Sydney Airport Australia Christmas Eve 2015 booking coupon in hand, having paid A$200 deposit we were advised there was no car booked for us! We were advised VIP Cars had in error booked us a car to be picked up at Sydney Canada! We eventually arranged another car at the airport which cost several hundred dollars more than the one we had booked. VIP's response was pathetic - they admitted their mistake but refused to compensate us the extra it cost incurred. Instead offered us a… Read Full Review

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★☆☆☆☆

“Save your money and book directly through the car hire...”

Written on: 26/01/2016 by Danielaa105 (1 review written)

Hi All, My experience with VIP Cars was extremely bad!!!! I would recommend to NEVER use this service. Firstly, these guys are booking agents and charge you a fee to book on your behalf with the car hire company. So the deposit you pay is actually a fee for the service VIP provides, which means you can save yourself the cost of using these guys if you just book directly with the car hire company. The car we originally booked and paid a "deposit" for online was not available so a customer… Read Full Review

Casino1983's Comment

Written on: 25/02/2016

Gentlemen - There are cases where VIP Cars provided the cheaper alternates cars if your original booking gets refused.

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★★★★★

“Best prices for car rental ”

Written on: 20/01/2016 by Ayana293 (1 review written)

I have found VIP to most of the time have the best rental car prices. The website is very easy to use and I received a phone call to confirm the details of my car booking. I struggled to find the right car on some of the other websites I looked on because I rented our vehicle in December and most of the cars have been rented out by the time I booked. VIP had the biggest and best range of cars. Whenever I travel overseas now, I use VIP for our rental car bookings… Read Full Review

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★★★★☆

“All O.K. No issues.”

Written on: 10/11/2015 by Scott445 (1 review written)

Reserved a small econo car to be picked up at Geneva, Switzerland, airport. The booking via VIP Cars was uneventful. No problems. The car was to be a "Dollar" car rental, which unbeknownst to me, had apparently been purchased by Hertz, so we were surprised to find the Dollar office closed at the Geneva Airport. But it all worked out O.K… Read Full Review

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★★★★★

“Great experience ”

Written on: 09/11/2015 by TanjaS (1 review written)

Making a reservation through via VIP cars was easy. No troubles whatsoever. And they were the cheapest to make the reservation through. Next time I need to Rent-A-Car, I will definitely go through VIP cars… Read Full Review

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★★★★★

“Good going courteous agent delightful experience”

Written on: 08/11/2015 by Jorden449 (1 review written)

Agent helpful and serious car very ads quest for our needs very clean… Read Full Review

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★★★★★

“NO PROBLEM SERVICE”

Written on: 06/11/2015 by Alyvia89 (1 review written)

The service here was great. I setup the car rental. Got the car. In fact they even provided me with an upgrade option that was very good...Had no problem with the reservation, payment and car delivery. I had to make some changes to my reservation prior to traveling at the last minute and this was no problem and it was at no cost to me. Customer service was available 7x24 and were prompt in answering my questions to resolve my requirments asap. Great Service for a great price. It was great… Read Full Review

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