Poor

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Taniao291's review of Top Rent A Car Bulgaria - www.toprentacar.bg

★★★☆☆

“Poor”

Written on: 13/08/2017 by Taniao291 (1 review written)

I am very disappointed this time with the company. First, it is very expensive and second it is unbelievable for two hours late to pay for another 24 hours. Will think next time when I am going to rent a car definitely!

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Toprentacar's Comment

Written on: 20/08/2017

Dear Customer,

Thank you for your feedback!

One rental day is equal to 24 hours starting from the pick up time. According the policy of each rent a car company when the drop off time is later one rental day apply. In case that the customer call us and inform us that there will be some small delay we are able to make an exception. Everyday we work on the base of schedule with exact pick up/drop off. This help us to serve our customers more efficient.

We hope to meet you again in the future in order to improve your opinion!

Kind Regards
--
Top Rent A Car
Customer Service

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